Fantastic staff! They were very sweet and very helpful. I ordered a few teas then asked the lady to help me pick out some others and she was so thrilled to suggest a desert tea and even more when I said I would take it. They expanded their wares a bit and have some teapots from FORLIFE and some that are similar to the teapots on Adagio Teas. I love the little sniffer tins they have throughout the store and the free samples. Plus a dollar or two for a cup of tea is pretty sweet as well!