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19

Thank HEAVEN, this goddamn awful tea is finally de-cupboarded. God, I thought I’d never drink it all.

I swear that I tried damn near everything to save this tea. Drank it hot, drank it cold, cold-steeped it, really short steeps…all around, it tasted gross. I finally used this up by making a vanilla green tea latte with it (using vanilla flavoured agave). Oh hey, THE VERY LAST CUP WAS DRINKABLE. Yeah, that was money well-spent! At least it’s done now…


Also, a Teavana update for anyone who was curious (stop reading now if you’re not!): Had three shifts now. Things seem to be going quite well…maybe.

My sales last weekday shift were a bit under 100/hr, which is around what my managers told me they aim for, so I think that’s good. That’s without having the faintest idea what’s on the wall, so I think when I know the product better 100/hr will be simple to aim for most days. I haven’t reviewed all the teas I’ve tried in the store – I prefer to only review things I’ve taken home and made a few times under conditions I can totally control – but I’ve liked most of what I’ve tried and so now have things to recommend to people.

I had the scale almost entirely figured out my second shift, so that’s not a problem anymore. Also, I finally got a glimpse of the training manual, which is hilariously stupid in a really corporate way which is hard to explain to someone unless they’ve seen it for themselves… But I can laugh that off, as I’m used to corporate stupidity. (Oh, the stories I could tell you about the other job I have!) Other than the cast iron (which I’ve never been disposed to really like that much anyway, although I kinda like the hobnail and the elephant ones from a design perspective), I like a lot of the merch in the store, and I now have a neat little milk frother which helps me make awesome lattes at home (including the one I’m having right now).

I’ve worked with one other new guy who seems very personable but is otherwise hopeless so far, which is somewhat funny because we had the same training shift. Just a slow learner? He seemed to defer to me as though I was his superior, which was odd and funny.

The only thing which still feels really awkward is sampling. But I think that’s because it’s just a plainly awkward thing to do. It’s a lot like the pushy “greeter” position at my other job, which has never stopped feeling awkward in the two years I’ve worked there…although my managers tell me I’m fantastic at it. I guess I shouldn’t hope for sampling to become less awkward; it’s just something you have to suck up and do.

Overall, I just like Teavana so much better than my other job right now. I was originally going to work three days there and three days at Teavana with one day off…the plan being that way because of all the horror stories I’ve heard about Teavana. I was planning to see if Teavana was a company I’d need to bail on before my probation was up, see. But I am so tired and depressed and frustrated with the other job, and so much happier talking to people about tea all day. So I asked my manager what she could give me in terms of hours if I could give her 6-7 day availability. Her response was, “You’re awesome. You can have whatever you want! Want to move up to full time? I’d love to have you on full time.” Great! Well, Teavana pays even crappier than my other job…but I haven’t gotten much more than 20hrs a week over there in 9 months with no sign of that changing any time soon, so it’s a moot point. More hours on shitty pay still works out better than practically no hours on slightly-less-shitty pay, and it also looks like I might have a better chance of climbing the ladder at Teavana…something I always keep an eye out for.

So I gave my notice at my other mall job on Sunday. I then went downstairs to deliver the news at Teavana, only to find out some disturbing news about staff change-overs. The kind of thing that inevitably makes you wonder if you’ve made a terrible mistake.

Dark cloud? Just a blip? Time will tell.

Other Job will probably beg me to stay at least one day a week (they’d be idiots not to), and if they do, I think I will suck up continuing to work there on one weekday. Just in case.

Preparation
180 °F / 82 °C 1 min, 0 sec
Bonnie

Can’t wait to find out what happens next!!!

Daniel Scott

Oh good. I mean, it’s not a tea review! I don’t wanna bore people.

Bonnie

Drama! My life is boring…you guys have exciting lives!

Autumn Hearth

Good for you! Sampling is something is something some people never get comfortable with, or at least not like, except for me, I was a natural and praised for it at every staff meeting, promoted based on and I would have been happy just sampling and not selling, which I was pretty good at too but whatever.

Daniel Scott

Wow, really? Why did you like it so much?

I tend to find that there are several moments where I just awkwardly stand there while people drink.

Autumn Hearth

I felt graceful and like a hostess. Tea is all about hospitality for me. Plus I memorized the script really quickly and it just flowed. It was also just a way to prove myself. You had to twist other people’s arms to sample, our former AGM would find any excuse to keep himself busy and off the cart. Of course once I stopped believing in Teavana, I felt icky sampling, but that’s neither here nor there.

ashmanra

Good for you! I don’t buy tea there much at all, but the one I go to has some great employees who are really sweet and not pushy with me because I told them up front I already have too much tea! I did get the dragonfly cast iron pot because I love love love the shape. I looked everywhere for it at a cheaper price, and found it for sale at a large Parisian venue for more than Teavana charges for it. I really enjoy using it, and love filling it with tea and keeping it on the warmer. It stays at a nice drinking temp for hours and hours. And don’t feel awkward! They might be feeling awkward, too, so maybe Ask them what they think, which sample most appeals to them, ask foodie questions that might take you in the direction to figure out which teas they will like. My Teavana helpers actually recommended honey from another store and told me where to get it! I know they would have gotten in trouble if their boss knew, though.

Bonnie

I think when you are in a sales position, you have to listen to the customer and find out what they’re looking for and provide a good experience. Give them something you think they’ll enjoy based on what you find out, then you’ll feel better about what you do. It’s what I did with computer sales and I never slammed or oversold anyone. Never!

Barb

Good for you! I hope things are working out well for you.

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Comments

Bonnie

Can’t wait to find out what happens next!!!

Daniel Scott

Oh good. I mean, it’s not a tea review! I don’t wanna bore people.

Bonnie

Drama! My life is boring…you guys have exciting lives!

Autumn Hearth

Good for you! Sampling is something is something some people never get comfortable with, or at least not like, except for me, I was a natural and praised for it at every staff meeting, promoted based on and I would have been happy just sampling and not selling, which I was pretty good at too but whatever.

Daniel Scott

Wow, really? Why did you like it so much?

I tend to find that there are several moments where I just awkwardly stand there while people drink.

Autumn Hearth

I felt graceful and like a hostess. Tea is all about hospitality for me. Plus I memorized the script really quickly and it just flowed. It was also just a way to prove myself. You had to twist other people’s arms to sample, our former AGM would find any excuse to keep himself busy and off the cart. Of course once I stopped believing in Teavana, I felt icky sampling, but that’s neither here nor there.

ashmanra

Good for you! I don’t buy tea there much at all, but the one I go to has some great employees who are really sweet and not pushy with me because I told them up front I already have too much tea! I did get the dragonfly cast iron pot because I love love love the shape. I looked everywhere for it at a cheaper price, and found it for sale at a large Parisian venue for more than Teavana charges for it. I really enjoy using it, and love filling it with tea and keeping it on the warmer. It stays at a nice drinking temp for hours and hours. And don’t feel awkward! They might be feeling awkward, too, so maybe Ask them what they think, which sample most appeals to them, ask foodie questions that might take you in the direction to figure out which teas they will like. My Teavana helpers actually recommended honey from another store and told me where to get it! I know they would have gotten in trouble if their boss knew, though.

Bonnie

I think when you are in a sales position, you have to listen to the customer and find out what they’re looking for and provide a good experience. Give them something you think they’ll enjoy based on what you find out, then you’ll feel better about what you do. It’s what I did with computer sales and I never slammed or oversold anyone. Never!

Barb

Good for you! I hope things are working out well for you.

Login or sign up to leave a comment.

Profile

Bio

I’ve always been a tea drinker – I grew up drinking Tetley’s Orange Pekoe and their Chai, and considered myself to really like tea.

I’ve been working various retail jobs to put myself through higher education. One day at my store, a customer left a newly purchased bag of loose-leaf behind. We waited for three days for said customer to return, but they (likely not realizing where they had left their bag) did not return to claim the would-be brew. Too bad for them; lucky for me! I claimed the bag, took it home, and awkwardly made my first cup of loose-leaf tea with the only strainer we owned which was small enough.

I haven’t bothered with Tetley since. For the most part (and due to convenience), my patronage is limited to David’s Tea and Teavana. I also order from 52teas and Verdant Tea.

My rating system – hah, I don’t have a rating system. I rate teas a lot like Ebert rates movies. Everything’s relative.

I may often forget to mention it, but you can safely assume everything I drink is sweetened in one way or another – most rock sugar, or honey for green and white teas. I have not yet achieved drinking most tea clear. The few teas I drink unsweetened include milk oolong and genmaicha so far.

The guy in my avatar can be bought at Teaopia or here: http://www.jas-etea.com/products/Jingdezhen-%22Easy%22-Gaiwan-%22Blue-on-White-Phoenix%22-100ml.html

I currently work for Teavana. But I just work there, and my opinions about any of their teas are entirely my own and not meant to be reflective of the views of the company.

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