WHAT A DAY YESTERDAY, HOLY BALLS.
Went in to work yesterday afternoon stressed because I’m not scheduled for Saturday, so I needed to be pulling $95/hr Friday and Sunday to make my week…no pressure. Got there only to find out that one of our keyholders is still sick with food poisoning. Unfortunately, he happened to be closing with me. Who is. You know. Not a keyholder.
As it so happens, I had assured our new manager with some confidence that I can close the till. This is because I badgered the AM into showing me how, and then badgered a keyholder into letting me do it by myself while she basically watched over my shoulder. I didn’t have much of any trouble, because I have a good memory (for certain things…) but that was like…at least a week ago. I never thought I’d be put in a position to close by myself without at least one more practice run.
Nope! GM and the GM from another store who came in to help today both left before close (long hours), the girl who is a keyholder had to leave (long hours plus school tomorrow), and the GM called in Hopeless Guy to help me. Uh, yay? So I had to close with no key, and pray I screwed nothing up (particularly not locking the gate, since I wouldn’t be able to unlock it).
I initially felt bad about calling Hopeless Guy that just because he is a slow learner, but he is back to being called that since I discovered today that a) he still basically doesn’t know how the scale works (he selects the tea first – which should be almost the last step – and then puts the bag/tin on the scale and struggles to fill it…which results in tea going absolutely everywhere, plus he never wipes it off the scale before printing the label (THE EXTRA LEAVES YOU SPILLED ALL OVER THE SCALE ADD WEIGHT, DUMBASS); b) he’s been there with me for a month, worked at two coffee shops before Teavana, and still doesn’t grasp that ICE IS WATER, so I had to hastily remake one of his iced teas before he poured 16oz of tea over 8oz of ice in a 16oz cup and we had a horrible mess everywhere; c) he denies stealing sales deliberately, but also claims he knows how to properly attribute sales, despite the fact that he is apparently making almost 50 dollars more per hour for two weeks running than the AM. We try to help each other out and give our sales to each other when someone is struggling, but that’s ridiculous.
Needless to say, I ended up running bar like a madman (latte with soy, latte with skim, latte with skim and a shot of chocolate – sorry, what was it you wanted? a latte? one minute, coming riiiight up) while he took a half-hour at a time to close a sale at the counter, and then he half-assed cleaning the FetCos and did a half-assed sweeping job before bombing out and leaving me to struggle with the till and re-do all his “work” before I left. At least he was THERE, which I thanked him for – we made almost 400 dollars in our last hour-and-a-half, and I think I may have broken the Top 40 again – but I kind of want to hurt this guy.
By the time I got home I was so tired and stressed. I did so well that I technically only have to make $26/hr on Sunday (haha!), so that’s not a worry, but the whole day was tiresome. I worked an hour and a half worth of overtime closing the store and still didn’t manage to do all the dishes or clean to my standards, and too many people were kind of rude today in a way that really sticks in your mind. I decided that I wanted a peaches ‘n’ cream latte – I considered the very last of Birthday Cake (which I actually didn’t drink yesterday), but I didn’t think I had enough for a latte and I couldn’t handle a disappointment at that point so I decided on this combo.
Then I almost couldn’t find my Peach Tranquility! I don’t cry easily, yet I was literally almost at the point of bursting into tears, like All I want is this peach and cream latte, and now I can’t find my peachy tea, WAAAH, but I managed to hold it together and did find where I stuck the damn bag on my bookshelf.
And then, because it was so late by the time I did find it, I heated the milk on the stove instead of in the microwave. WHAT AN AWESOME CHOICE. This was the most amazing latte I’ve had in ages. Not too sweet, not too creamy…basically just perfect. Made me so happy! You can’t buy happiness, but you can buy tea… So I had peaches and cream tea, and curled up with my peaches and cream cat, and we went to sleep.
I’m waiting to hear now if they’re going to call me in today, but it’s already nine and no call, so hopefully not. If not, I’m going back to bed.