i am studying for an exam that i have only had 2 classes before. i was not in the mood for surprises. i wanted this tea. everything was fine- it was exactly the same as the last time i steeped and reviewed….. except this time instead of tea with cream and sugar i got curds and whey?!!!!
WE ARE NOT AMUSED.
i refused to drink it on principle. my steeping parameters were identical. the tea was identical. it was sitting in a cool dark area in a dark glass container with a silicone seal. there are no excuses, at least none i am prepared to hear.
my response (after chucking the clumpy mess down the sink)? ‘i want butiki’.
why? because i can count on it.
tea guys, my number is dropping by 20- that’s how ticked i am. and my recommendation is changing from yes to no. if your product changes under controlled conditions in such a short period of time then you either need to a) check product quality or b) issue a statement saying as much so people aren’t surprised.