407 Tasting Notes

92

This has become my regular evening treat, and that’s great, so long as it lasts :)
Anyone have any idea where I can stock up on Ronnefeldt Tea online?

NofarS

Has anyone bought anything from Cup of Tea? They seem to sell Ronnefeldt teas online. Not looking to stock up at the moment, just wondering about them when my stock of Ronnefeldt tea drops low.

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91

Had some of this this morning, with honey, which overpowered the tea’s taste somewhat. I needed the honey for my sore throat. What surprised me was how dark and malty this tea can brew, considering that there is no Assam in the blend, only Darj, Yunnan, and Ceylon. Interesting.

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92

Another late night sip of this, together with a delicious almond brioche. Great way to end a not so great day (I’ve got a nasty cold).

yyz

Hope you feel better soon!

NofarS

Thank you!

OMGsrsly

Oh no! Not you too! Hope you feel better ASAP.

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Sipdown from Terri! This is not as bold as I’ve come to expect from Irish Breakfasts, but it is a very good Irish Breakfast tea, that takes to milk, and to rebrewing very well. I think that I got around five full flavored steepings out of it. Thank you Terri! Definitely one for the shopping list.

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91

First gongfu session in months. Roasty, fruity, tasty oolong. What’s not to love?

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88

This tea has become a smash hit in the office, since I brought it there a few days back. Sweet, fruity tea with little to no astringency, and a light body. Couldn’t stand up to milk. A great tea for the price.

Also – I hadn’t noticed, but I’ve been over a year at steepster! Thank you all for being so wonderful. I am so glad that I found this site :)

Cavocorax

Ooh! Congrats!

Sil

Yay for being here for an anniversary!

NofarS

Thank you all, wonderful people!

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98

Wonderful as usual, just be careful not to overgrew it or overleaf it. My second brewing came out on the bitter side because of that.

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92

Late night treat last night, and as delicious as it was when I first tasted it. Mmmm… cookies.

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100

My parents were over during the weekend, and this is my mom’s favorite tea, so we shared a cup. She likes her light, and with lemon, and I brewed mine darker, and with milk and a bit of sugar.

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91

I’m ill again (blame it on the open-space that I work in), and I needed something to brighten up my mood, the room, and ease my sore throat – hence this tea. It’s one of F&M’s better blends, and I’m still puzzled as to why it doesn’t appear on their site. A secret tea blend? It is beautiful enough to evoke The Secret Garden. Now I want to go reread The Secret Garden :)
I just got an email from Teabox, telling me that they apologize for the way FedEx treated me and my package, and saying that they will resend it via regular airmail, and refund me on more than half the purchase price for my troubles. Best customer service in the world, and I’m most certainly going to pay them a return visit! They have a lot of teas on sale, including a mind boggingly good deal on their Darjeeling samples.
Teabox.com is where they are at, and I am shamelessly plugging them because they have dealt with a problem that they hadn’t created, with grace and kindness and generosity, and so they deserve to be plugged.
If you are interested in my “tale of woe”:
Teabox sent my package with free express delivery via FedEx. I got a call from FedEx Israel while at work from a very snarky service representative that told me that I had received “a package from India”, and that the Health Department required an import permit for the tea that it contained. I was shocked. I’ve been receiving tea from abroad for over three years, and this is the first time that I’ve been told that I need a permit from the Health Department. I asked the lady if she was joking, as the tea in the package was all 10g samples (hardly import quantity), and this has never happened to me. She paused and unpleasantly replied that she is not joking, but they are more than willing to take care of the paperwork for me. At a cost. Out of curiosity, I asked how much, and was given the outrageous sum of “at least $60”. Around $20 for the paperwork, and another $40 for handling fees, plus they wanted around $2 for every day that the package was in storage while they “took care of the paperwork”.
Now the package cost me $56 total, so it was customs free, and “the paperwork” included filling in a few forms, and not paying a tax or anything on the goods. The lady made a great point of letting me know how difficult and time consuming it would be if I were to do the process myself, plus, I would still have to keep the package in their office until the process was complete. Now, here is where I got angry, and told her that she can return the package, or burn it for all I care, since I’m not going to pay them a dime.
1. They are the only party that stands to profit from this ridiculous “Health Department” process, and I’m sure that the Health Department doesn’t give a fig about my tea – otherwise they would have required a special form to be filled in advance.
2. Out of the hundreds of thousands of packages that arrive into Israel daily, customs just happened to zoom in on my package, which is below customs value, and contains tea samples?
3. If shipping and handling was prepaid, why do I have to pay $40 “handling fees”, and if the fees are required, why was the FedEx representative so eager to let me know that I can haggle over them?
4. I don’t enjoy being intimidated, and I don’t enjoy being talked down to, and I most certainly don’t enjoy being ripped off. Having all three happen at the same time – infuriating!

I plan on never using FedEx again if I can help it in any way possible. I plan on purchasing again from TeaBox and spreading the word about their customer services, and hopefully soon also about their tea, which I understand is very good.
End of rant :)

Preparation
205 °F / 96 °C 1 min, 30 sec
TheTeaFairy

Wow, quite a story! But I always say it is not about the mistake but how it is handled. I will definitely check Teabox.com :-) hate FedEx, had to also deal with them about a parcel stuck at customs, terrible customer service, at least with my own experience with them.

Feel better!

caile

Gosh, that sounds like quite an ordeal; nice that teabox is going to resend your tea by regular mail!

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Profile

Bio

An Israeli computer programmer with a passion for tea (mostly bought in yearly shopping sprees in the UK), particularly black, oolong and white. I don’t generally enjoy flavoured teas or herbal infusions, but if a tea sounds interesting and smells nice I’ll most definitely try it. I drink several cups of tea a day, usually one or two in the morning, another one after lunch and one or two in the evening. My favourite tea so far is Lao Cong Zi Ya from Norbu Tea, but I’m constantly trying new teas. Only in the past year have I branched into Pu’erh and non-roasted oolongs. Finding good tea in Israel is difficult, so I import most of my teas from yearly visits to London, or from online retailers. If you see something in my cupboard that sparks your interest and you would like to swap with me, then please message me. I’m almost always up for a swap.

Location

Tel Aviv, Israel

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