Red Leaf Tea’s White Matcha is like drinking dirt mixed with water !!!!!!!!! YUCK !!!!!!!!!!!!
2 Tasting Notes
I AM EXTREMELY DISAPPOINTED WITH THE TEA COMPANY CALLED RED LEAF TEA.
1. THE FIRST TIME I ORDERED, THEY DID NOT SEND ME THE TIN CAN (TEA CONTAINER) THAT I PAID FOR.
2. THERE WAS NO INSTRUCTION ON HOW TO MAKE THE MATCHA. SO, IF YOU ARE A FIRST TIME MATCHA DRINKER, YOU WILL HAVE TO CONTACT THEM.
3. I E-MAILED THE COMPANY TO COMPLAIN. WHEN I FINALLY GOT THE TIN CAN THAT I PAID FOR, IT WAS THE WRONG SIZE. I DID NOT BOTHER TO COMPLAIN.
4. THIS COMPANY DOES NOT HAVE A COMPANY PHONE NUMBER POSTED ANYWHERE.
3. THE SECOND TIME I ORDERED. THE IMPERIAL TEA (MATCHA TEA) THAT I ORDERED WAS SO CLUMPY AND GRAINY. SO, I HAD TO E-MAIL THEM TO LET THEM KNOW. THEY HAVE NO CONCERN FOR THEIR CUSTOMERS AT ALL. THEY TOLD ME TO RETURN THE UNOPENED PACKAGE. HOW WOULD I HAVE KNOWN THAT THE MATCHA TEA IS CLUMPY AND GRAINY IF I DID NOT OPEN THE PACKAGE?
4. I WAS SO FRUSTRATED WITH THIS UNPROFESSIONAL COMPANY SO I E-MAILED THEM AND TOLD THEM THAT I WILL ORDER AGAIN AND WILL HAVE THE TEA TESTED IN THE LABORATORY (I WANT TO FIND OUT WHAT REALLY IS IN THEIR TEAS).
5. SO, I PLACED AN ORDER FOR A DIFFERENT TEA. THIS HIGHLY UNETHICAL COMPANY CANCELED MY ORDER BECAUSE THEY SAID THAT I WILL NOT BE HAPPY WITH THEIR PRODUCT. WHEN THE TRUTH IS, THEY ARE WORRIED ABOUT THEIR PRODUCT/S BEING LAB TESTED.
6. Robert Rydzewski OF RED LEAF TEA SENT ME AN E-MAIL THREATENING LEGAL ACTION. SO, THIS HIGHLY UNETHICAL COMPANY DOES NOT WANT YOU COMPLAINING EVEN IF THEY DO NOT SEND YOU THE PRODUCT YOU PAID FOR, EVEN IF THEY SENT YOU THE WRONG PRODUCT AND EVEN IF THEIR PRODUCT IS JUST EXTREMELY DISGUSTING THAT YOU CANNOT EVEN DRINK IT !!!
7. I AM AN AVID MATCHA TEA DRINKER BUT I WOULD RATHER DRINK POISON THAN ORDER FROM THIS RED LEAF TEA COMPANY WITH HIGHLY QUESTIONABLE PRODUCTS (SINCE THEY ARE CANCELING YOUR ORDER IF YOU HAVE THEIR PRODUCTS LAB TESTED).
8. TEAVANA IS A REPUTABLE COMPANY. THERE ARE ALSO TONS OF REPUTABLE TEA COMPANIES OUT THERE (YOU CAN SEARCH THE INTERNET). WHY BOTHER DEALING WITH A COMPANY WHOSE CHARACTER AND PRODUCTS ARE QUESTIONABLE.