I got a refurbished one with an extended warranty on Amazon.
It is amazing. I love that it can just heat water or do the brewing, too, depending on which I want. I also chose this model over the presets-only one because I absolutely must have the ability to pick my own temps. This heats the water very quickly and the warming option keeps the temp quite steady.
The steeping function works excellently.
I love the fact that I can set it to make my tea for when I get up. Just awesome.
The brew basket is a very nice size. I make a full pot 1-2 times a day and it gives lots of space for my teas to unfurl.
And it’s pretty.
I was concerned about value vs cost, but this has been so worth it. I love to brew my tea myself in my various pots and cup, so the heat-only functions are the basics I need. And for those many times I want to wake up to my tea already made or just want it made conveniently this is just awesome.
Worth every penny so far and with my 3 year warranty I feel comfortable with its cost.