I was skeptical about this tea given all the reviews so I brewed it as I do most other teas from Twinings, and then iced it. BITTER! Blech! I sweetened with stevia and it was still very bitter. I let is sit for about an hour and it mellowed out pretty well. I gave it another hour to mellow out and it was drinkable. I’ll try again in a few days with less time on the clock and see how it goes. Unfortunately, here at work I have little control over the water temp. For now 50ish rating.