88

I am having a second cup of this tea, and I just went to go look at it on the DarjeelingTeaXpress website. I noticed they took my review from Steepster and posted it to their website without asking my permission and they gave themselves 5 stars! I consider this to be very rude and unethical behavior and am absolutely going to write them a note about it.

Roughage

Not impressed with them stealing your review. Hope they at least apologise.

TeaBrat

I’m not impressed either, they have absolutely lost me a customer

Peter Azak

It’s very unfortunate considering I enjoy pretty much all of their teas. But, this is the second time I had to complain to them, I’d rather find a company that doesn’t treat me like this.

TeaBrat

what else did they do? :(

Peter Azak

I had a shipping issue in a previous order, they apologized, acknowledged the courier as the problem, and informed me they will be using a different courier service to ship next time.

When I made that next order, they used the same courier service, and the same shipping issue came up.

So I emailed them to complain, and forwarded them the very email they sent me telling me they would use a different courier service next time, I even advised on who best to use that doesn’t give any problems.

They apologized again, assured me they would remedy this, but didn’t.

I haven’t ordered any teas from them since, I guess this is the final nail in the coffin.

Invader Zim

I hope they apologize and either remove your review from their site or give credit to you.

Jillian

I hope you told them to take down the review.

TeaBrat

Thanks all. I emailed them to complain and they did apologize and offered me some extra reward points and said they would credit my name with a link to the original review. I told them I just wanted them to take the reviews down and it looks like they have done so.

CHAroma

Wow, I’m shocked. I can’t imagine someone doing that, but I’m glad they at least listened to you and took the review down.

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Comments

Roughage

Not impressed with them stealing your review. Hope they at least apologise.

TeaBrat

I’m not impressed either, they have absolutely lost me a customer

Peter Azak

It’s very unfortunate considering I enjoy pretty much all of their teas. But, this is the second time I had to complain to them, I’d rather find a company that doesn’t treat me like this.

TeaBrat

what else did they do? :(

Peter Azak

I had a shipping issue in a previous order, they apologized, acknowledged the courier as the problem, and informed me they will be using a different courier service to ship next time.

When I made that next order, they used the same courier service, and the same shipping issue came up.

So I emailed them to complain, and forwarded them the very email they sent me telling me they would use a different courier service next time, I even advised on who best to use that doesn’t give any problems.

They apologized again, assured me they would remedy this, but didn’t.

I haven’t ordered any teas from them since, I guess this is the final nail in the coffin.

Invader Zim

I hope they apologize and either remove your review from their site or give credit to you.

Jillian

I hope you told them to take down the review.

TeaBrat

Thanks all. I emailed them to complain and they did apologize and offered me some extra reward points and said they would credit my name with a link to the original review. I told them I just wanted them to take the reviews down and it looks like they have done so.

CHAroma

Wow, I’m shocked. I can’t imagine someone doing that, but I’m glad they at least listened to you and took the review down.

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Profile

Bio

My profile pic is of a pink dahlia at Golden Gate Park.

Hobbies include: tea, making art, animals, vegan things, buddhism, nature, creativity, books, writing, cooking, meditation, yoga.

I am a fan of many different teas but my favorites are blacks and oolongs, chai, also like darjeeling and pu-erh. I’n always learning and expanding my horizons!

Dislikes include: bergamot, jasmine, highly tannic or bitter teas, overly judgmental and bitter people. :)

Live in San Francisco, I’m a SINK (single income, no kids) and love the urban life, but traveling out to the middle of nowhere is always fun too.

I tend to not drink things I know I will hate so a lot of my tea ratings are on the higher side. Here’s my rating system, sorta

95-100 I love this tea and would like to keep it around

94-90 An excellent tea which I may or may not repurchase

89-80 Pretty good, above average

79-70 Acceptable

69-60 Mundane – Will probably drink it if I have it

59-50 Ick

49 and below Nasty

Location

San Frandisco

Website

http://sanfrantea.teatra.de

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