Chai is probably my favorite tea. I have tried many and often disappointed. That said, I am highly surprised by the negative reviews on pre bagged tea. The flavors are strong and clear. Included are star anise and vanilla which I look for in Chai. I steep it for 5-7 minutes and usually drink it straight, occasionally with a splash of unsweetened almond milk. I don’t detect any bitter flavor either way. Very enjoyable.