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I’ve tried dozens of chai’s in my time since it’s my favorite type of tea blend but this has to be the worst chai I have ever had. Vanilla was super artificial tasting and very bitter (yes I brewed at correct temp and time). First tea I have ever owned that I have tossed in the trash with no hesitation at the loss of 4 oz of unbrewed tea leaves. I didn’t even want to sample it out to anyone it was that bad.

UPDATE: (4/28/13)
After reading my review of this tea on Steepster the owner of New Mexico Tea Company personally emailed me with apologies. He then followed up with a gift card in the amount of the tea I bought so that I could order something else more to my liking! This is customer service at its best and why I love to support small business owners!

New Mexico Tea Company

I am sorry you did not enjoy the Vanilla Chai. I personally prefer our Masala Chai (We blend that one ourselves), but still carry the Vanilla Chai because it seems to be popular with some people.

I tried to find your order, but was unable to with just the info in your profile. Feel free to contact us for store credit for the value of the tea. [email protected]

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New Mexico Tea Company

I am sorry you did not enjoy the Vanilla Chai. I personally prefer our Masala Chai (We blend that one ourselves), but still carry the Vanilla Chai because it seems to be popular with some people.

I tried to find your order, but was unable to with just the info in your profile. Feel free to contact us for store credit for the value of the tea. [email protected]

Login or sign up to leave a comment.

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I’m originally from Albuquerque, went to college in northern Ohio at BGSU. I grew up with tea, but bagged tea. Right before college I spent a few months overseas in Europe and drank loose tea on a daily basis so when I came back to the states I had to learn where to buy good quality tea and Ive been on that journey ever since.

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Dallas, Tx

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