At first taste, I thought it was pretty decent (this was with nothing added and it was hot). I will try it again with sugar and report.
Update: I tried it again with a little rock sugar, it’s still pretty good. It’s not like the tea you get in a Thai restaurant, it is tea with common flavors from Thailand. The only complaint is that there is a fair amount of the tea that gets through the strainer/basket/ball, this is annoying in my opinion, but does not take away from the tea. Worth a taste.
Update II: So I have been drinking a lot of different teas to try and expand my horizons, but I keep coming back to this one. At the end of just about every day, I wind up having this one again, and I have to say, that I really have grown very fond of it. I’m not sure if the first batch I got was stale or if Teavana revamped the formula, but the sample I got last week is so fragrant and delicious that I find myself brewing it daily. I have changed my formula a little: hot water, few crystals of rock sugar, and brew for five minutes and fantastic! I am upping the rating.