Teavana -- If you don't want to buy something, too bad.
I’ve been reading these posts for a while and had to sign up and add in my two cents. I can absolutely understand where everyone is coming from (the company I work for has very similar sales tactics) however, I’ve been in the store a few time and have not had an issue with pushy people. I’m from New York and my trips to the store are always around christmas time, a would be high-sales-pitch time of the year, i would think. I can tell from most of the experiences that it’s most likely the store itself, as it’s always filled with happy customers.
I’ve been reading a lot of these posts and have to whole-heartedly agree with the “ex” Teavana Salespeople. I’ve had an affinity for loose leaf teas of all sorts almost all my life and have worked retail for a few years, but I’m not the kind of person to push products on people; much less sell products that I do not fully believe in (some of teavana’s teas). I have an interview with my local Teavana on Tuesday but I’m not sure if I should cancel it altogether or ask for a position like a barista. As a lover of tea I would find it most difficult to be a salesperson as implied above, and it goes against my sales knowledge and experience. Any tips or suggestions and possibly info about their baristas?
I don’t have time for a full reply on my phone, but you should know that the baristas while they do make the samples and customer drinks, are mostly stock people, working in the back room, unloading shipments and what not. A baristas job gets really hectic around the holidays, some stores (at least used to) stop making drinks right around Christmas and I doubt they would hire a new barista for the holidays, unless the position just became vacant. They would most likely hire you to be on the sales floor sampling and selling merchandise then passing the customers off to the tea counter. Most of the seasonal people didn’t like how they were treated, but this was two years ago at just one store. Good luck in whatever decision you make.