Steepster Removing Teas from Cupboard?

I was on here last week and I had 21 teas in my cupboard. Now I only have 17. Is steepster removing teas from my cupboard?

13 Replies
SimplyJenW said

Maybe they were duplicate listings? I have come across a few of those, where the wording of the tea was only slightly different, but it was still the same tea. I would check to see if the ones you are missing from your cupboard are still on here.

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Uniquity said

Hmm…I definitely have 5 to 10 less teas in my cupboard as well, though without comparing to my physical tea cupboard I won’t know which went the way of the wind.

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Jason admin said

Weird, that’s the first I’ve heard of that…were any of them a “David’s Tea” by chance?

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Uniquity said

Probably, since the bulk of my teas are David’s, which does have a lot of duplicates. I tried to pick whichever one had the most ratings, so as to clump them up though.

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Aha, ALL of them are Davids…

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Jason admin said

Ah, yes. Just over the weekend I merged a lot of teas because there was a “David’s Tea” company and a “DavidsTea” company. So, when the teas were merged, it probably removed the “loser” of the merge from people’s cupboards/shopping lists. Unfortunately, we don’t have any good way to get those back other than you just adding them again :(. Sorry for the inconvenience, it’s not a situation we had anticipated. On the bright side, the DAVIDsTEA teas are all labeled correctly and there are no duplicates :)

Uniquity said

Not to be a jerk, but the drop down menu still has three listings for David’s Detox tea.. (For example, I’m sure there are others with similar duplications)

There’s Detox, Organic Detox and Detox (Organic). They do all have consistant company names though!!

Maybe I’ll go through my physical cupboard and update everything later on.

Jason admin said

Ah, good catch. I’ve merged them all into 1 here:
http://steepster.com/teas/davidstea/8664-detox

That’s actually an unrelated issue. The teas from the old “David’s Tea” shouldn’t have duplicates, but there could have already been some in DAVIDsTEA. If you find any others, just shoot them to me in an email ([email protected]) and I’ll merge them.

Jude said

Hi Jason, I was searching the discussion board to figure out how to troubleshoot duplicate teas that we spot and this thread is the closest I found… so FYI :) found another David’s Tea with 3 entries: organic cocoa canela (a second one omits ‘organic’ from the name and the third one has an extra l in canela.
Thanks for all your work in keeping steepster going strong!

Jason admin said

Hi Jude, thanks for pointing those out. I moved them over to the correct DAVIDsTea and deleted the company name that was incorrect. In the future you can just send me an email with links (jason at steepster.com). Thanks!

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good to know what we can do about duplicates, I have found some of those. thank you.

Kittenna said

I know, I’m glad I read this topic! Duplicates drive me crazy!

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yea…we gotta add that to the guidelines: to check first before adding a tea or tea company. if we haven’t already :)

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