Javan said

New Yunnan Sourcing US website

While browsing yunnan sourcing’s website last night I was taken by a banner that announced a new US website for the company. It is located at http://www.yunnansourcing.us/store/. I just ordered some pu-erh through the new site (order # 6 it said). I don’t have any affiliation with the site other than as a satisfied yunnan sourcing customer. Shipping is far less than from China, and I think I read that the warehouse for the teas is in Portland, Or.

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Thanks for the heads up on their new website. The shipping cost and time was a big hindrance in ordering from China. Although they have a more limited selection right now, They have everything I had on my wish list from their main site!

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Spot52 select said

I was excited when I saw their original shipping rate, but they changed it. It went from being a good deal to being a rip off. I am not pleased with them right now.

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Vito said

The U.S. site has a much better selection of pu-erh teas than any of the other teas. Only four blacks…aaarrggghhh! I guess they have to custom-tailor their Portland, OR inventory to suit their U.S. customers.

You have to set up a new account; the U.S. site doesn’t recognize your login info from the main site.

I haven’t ordered anything from the U.S. site yet, but their shipping options look OK. Parcel post is a loser (for me); it takes forever, and the post office usually damages (and sometimes loses) the package. Express mail is too expensive. Priority mail is probably the best deal. It’s usually the optimum combination of best price, fast delivery, and reliability.

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if you order from yunnansourcing.us and pay for priority shipping thats 2-5 days you get screwed because they will sit on it all that time and your order will say “being Processed” for 5 days before they even send it off, so YOU WILL NOT GET IT IN PRIORITY TIME. I order from them and this what i’m going through, priority time has run out and they still haven’t even shipped, but charged me greatly for fast shipping. i email [email protected] to try and find status of my order and maybe get a tracking number and he wont reply back at this point i feel he is ignoring me, i’m not sure when ill ever get this package but it wont be in the time frame I paid for I know that much(i hate it when a company does that), this happens alot with shotty companies but I thought yunnansourcing was a good company. Maybe this Scott guy is on steepster and he will see this a give my tracking number.

You know, I have exchanged a few e-mails with Scott, and he was not—I judge—very professional in how he handed some questions I had (regarding shipping). There may be a pattern here. That’s where reviews can help. I have been waiting for the right time to create a new online ‘Place’ for his company, so I think this is the time (I am off to do it now). When I finish creating it, I will APPEND the link to it to this post, and I invite you to write a review for them (once you get things resolved), as I plan to sometime after I create the new ‘Place’.

http://steepster.com/places/3030-yunnan-sourcing-us-online-portland-oregon

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Great idea!!!!!!

I just added my review. : )

omg, i just now got an email(from not Scott) telling me that they overlooked my order and it will be shipped tomorrow, thats why Scott ignored me and would not give me a track number they are totally unprofessional. before i make my review there i’m going to have my tea in hand lol. I asked if they was going to overnight it since they have done sit on all the shipping time that I paid good money for.

Wow. That’s a bummer.

If you are open to a suggestion:

If they won’t overnight it, you could ask for a refund on the shipping.

Yep, that what they ended up doing :)
So they did take care of it i just still have to wait.

I just read your review of Yunnan Sourcing. So what ended up happening with your order?

My package got here pretty quick after they contacted me, they said happened was that they “overlooked” my package and didnt send it till after I had contacted them but they refunded my shipping cost and they were here 3 days later, Scott was out of town (I guess he runs yunnansourcing)
and said he had no idea what was going on but he made it right and said next time there wont be any problems :) So it’s all good and I’m glad to have my teas and my new gaiwan which I love, I’ll probably order from him again and hope that this “overlook” was just a one time thing.

Glad to hear that it sounds like it all worked out. Hearing this makes me feel a teeny bit more comfortable with considering placing an order with him from his US site sometime in the near future. Thank you for updating us!

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Vito said

For what it’s worth, I have had reason to correspond with Yunnan Sourcing on a couple of occasions in the past. In each case, Scott was the person who answered my inquiries. He has always been courteous and very responsive—characteristics that are usually reliable indicators of a vendor’s quality. I know other folks who have ordered from Yunnan Sourcing who have not had any problems. Hopefully, this mix-up is an anomaly.

I’m glad to hear you had positive experiences in communicating with Scott. You are welcome to put that in a review of them, here, if you’d like http://steepster.com/places/3030-yunnan-sourcing-us-online-portland-oregon

Vito said

Thanks for that. Everything I wrote in my comment above is true, but I don’t believe I’ve yet had enough experience with Yunnan Sourcing to write more than a superficial review. In order for my review to be useful to others, I’d prefer to base it on a more extensive history of interaction with the vendor.

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So… What’s going on with this? I notice it doesn’t have many of the teas available at the other Yunnan Sourcing site. Honestly, there’s hardly anything in stock there at all — just 1 green tea altogether. Which one am I supposed to use from the US? Is yunnansourcing.us now defunct? I often see you all link the non-US one — can I use that one?

yyz said

Kristinalee they always have a limited selection on the .us site. They only keep a limited selection to ship out of the US. As for the limited selection of green and white teas, they are in the process of liquidating the old stock in order to prepare for the arrival of this springs teas the earliest of which are just making their appearance. The us site has always been about convenience and quick arrival of some favourites but if you want access to everything you have to go to the .com site. A lot of people buy from both depending on what they want at the time.

Ah! Thanks for explaining this. I’ve been back and forth trying to figure out which one I’m supposed to order from.

AllanK said

The .US site has a lot of puerh, not as much green and white. They don’t have anything like the amount of puerh available on the .com site but it is still a good selection.

bellmont said

The shipping can be rather expensive (and for the most part slow) from the dot com site, if you are located in the US and can find what you want on the dot US site, I would go that route.

For the US site and larger orders (over two kilograms) shipping comes out to be $7 vs. $20+ (for similar sized orders from the international site).

Cwyn said

Yunnan Sourcing just had a sale last week on green tea and white tea, like 50% off or something significant. I didn’t see the sale until near the end, and by the time I checked they were mostly sold out of all the green tea and nothing left in white tea. They don’t have clearance sales like this very often, but I’m sure they are trying to clear out last year’s fresh teas to get ready for new spring teas.

I prefer to buy off the US site where possible, the shipping is much less than buying from the China site. Of course the inventory is smaller, shipping things to the U.S. is expensive. When I want something from YS, I check the U.S. site first, if I don’t see what I need, then I go ahead and get it from the China site. I do wish Scott would carry bamboo charcoal on the U.S. site.

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