Verdant Tea Looking for Feedback and Guidance. Take our Survey, Get a Coupon.

done!

There you go sir!

I took the survey but I don’t need the coupon code. Is it possible for me to give it to someone else? And if so, who wants it?

I have completed the survey. Many thanks for the great discount coupon!

I may use the coupon, as with it your cheapest teas are just barely within my budget. Normally, they are too pricey for my limited means.

Having said all of that, I am very impressed with the service and responses that David has given here on Steepster, and on Reddit. In addition, the free shipping on larger orders is another great bonus.

Best wishes,
sherubtse

Am I the only person who is unable to rank the importance of customer service features/website features? I click on one of them, and they all get labeled 1-5 or 1-6 in descending order, which is not my choice of order.

I submitted my survey anyhow, so you probably want to remove my set of numbers from the data you collect, as they’re inaccurate :( Sorry :(

i also thought some of the questions were not done properly /formatted properly.

also, i have a survey coupon i dont plan on using if anyone plans to make multiple orders(not sure when they expire)

You know I just thought of something for you David if you’re interested. You have all these wonderful teas and blends, but I have not seen any white tea blends. I thought it would be interesting to see one. Maybe two of them, one with a little spice in it (like a white chai blend) and one that’s a little floral and minty.

Thank you so much to everyone who has submitted survey responses so far. We spent days going over all the incredible feedback you were kind enough to provide. The result of our examination is a master plan that will refine and improve everything we are doing, step by step. It gives us lots of great ideas moving forward.

The first one was the fastest to implement. We saw a lot of people expressing the wish to have access to a greater variety of teas without making a huge investment. Understandably, it is often nice to try a small quantity before deciding what to stock up on. Accessibility is a big part of our goal as a business and cultural venture. As a result, we realized that offering 7g sample of every tea we carry would allow a lot more freedom and lower the barriers to trying what our friends in China send us.

Therefore, we are excited to introduce the 7g option today! We hope everyone takes advantage of it, building your own sample packs, or adding on a tea that you have been curious about to an order.

Here are the details: http://verdanttea.com/sample-size-now-available-for-all-teas/

More improvements will keep getting rolled out going forward. I am so grateful to all of you for your help.

My first order arrived tasting notes will follow :D

Hey David. Slightly off-topic, but not sure where else to post it. Your podcast feed isn’t working for me anymore (at least through iTunes). It only shows me the first 2 episodes, but when I went to your site I saw that there were actually 3 more episodes. I can listen to them just fine on the website, but I’d really like to download them to iPhone for listening on the go.

Any idea what happened?