Hide

Welcome to Steepster, an online tea community.

Write a tea journal, see what others are drinking and get recommendations from people you trust. or Learn More

Small
CHAroma said 2012-11-26 13:27:13 -0500

Can't seem to add pictures...

I’m trying to add new stuff to Steepster. I’ve done it a lot in the past with no problems. But today I can’t seem to upload any images. They’re small jpgs, so I know there’s not a problem with size or file type. I also tried using a URL link instead to no avail. Is this bugged? Thanks in advance!

EDIT: Specifically, the error message I get for uploads is: “Image /tmp/100220121126-18-tfnp6o.jpg is not recognized by the ‘identify’ command.” Oddly, my image does not have that name, so this is what leads me to believe it’s some kind of bug with the site.

15 Replies
Small
TeaEqualsBliss said 2012-11-26 13:34:33 -0500

I was having that problem too! I will let Ricky, Jason, and Mike know :)

Small
CHAroma said 2012-11-26 13:34:55 -0500

Thanks so much! Glad to know it’s not just me. :)

Small
TeaEqualsBliss said 2012-11-26 13:34:57 -0500

Oh! If you post it and then go to the item and edit it you can but still first attempt I couldn’t…

Small
CHAroma said 2012-11-26 13:59:36 -0500

I tried that but it still gives the same error. If I try adding a URL link instead, it seems like it works because I don’t get an error message…but the tea never updates either.

Small
mrmopar said 2012-11-26 15:50:20 -0500

yeah same here added the url but no pictures of the items appeared.

Small
Uniquity said 2012-11-26 16:36:34 -0500

Sorry to hijack the thread but I don’t seem to be able to add tea to my cupboard either – anyone else with this issue?

Small
Dixie_Amazon said 2012-11-26 17:32:22 -0500

It worked for me a few minutes ago.

Small
Uniquity said 2012-11-26 17:38:44 -0500

Of course now it works for me. Thanks for checking!

Small
CHAroma said 2012-11-26 16:39:57 -0500

I’ve been adding and removing teas to the cupboard and shopping list with no issues.

Small
Mike said 2012-11-26 17:12:16 -0500

We’re looking into this now CHAroma, thanks for the heads up. I’ll update this thread when we have more information or a solution in place.

Small
Mike said 2012-11-26 17:51:34 -0500

All – we’ve updated the site to fix the issue. Please let us know if you’re still having problems. Thanks for your patience.

Small
mrmopar said 2012-11-26 22:20:51 -0500

thanks mike!

Add a Reply

Please keep things friendly and .

Login or sign up to post a message.