Dashboard frozen?

Is anyone else’s dashboard frozen? I wrote a new note and it didn’t post. I’m also getting likes on a different note but not seeing any new notices related to it. I’ve heard the dashboard can freeze periodically, but how do you fix it?

186 Replies
Dinosara said

Sometimes the dashboard freezes; I am seeing that it hasn’t updated for the last hour. If you notice that the dashboard seems to be frozen, email Jason (jason[at]steepster.com) or post a new problem on the Steepster feedback site (https://getsatisfaction.com/steepster). Sometimes it will start back up on its own, sometimes Jason will have to reset it. They have been doing a bunch of behind-the-scenes updates lately so there are a few hiccups.

Dinosara said

Seems to have been a brief hiccup as mine is updating again. I am seeing your note. Is your dashboard up?

Yep, it’s working now. Thanks for the contact info for Jason!

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K S said

The messages has a script error and locks up in an endless loop. My dashboard seems to be working ok.

K S said

I use Chrome browser on several computers. One is Win98. One runs Vista (ewww). And one runs Win8. I have the same problem on all of them. Today I turned off Adblock Plus and deleted my Steepster cookies then logged in. The messages page still times out with a script error. I can view messages with Firefox but that is a hassle as it is not my default browser. Jason doesn’t know what the problem is or if it will be fixed in the foreseeable future. Anyone else having this issue besides me and QueenofTarts?

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When I try to access some of the messages in my message box, everything freezes.. but I haven’t had a dashboard freezing issue. Hopefully it doesn’t happen again! :)

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My dashboard is frozen…(must be the extreme cold weather, haha)
Anyone else having the same problem tonight? I’m able to view new reviews only with the explore tab…

Dexter said

Mine is fine, I have tasting notes as recently as 10 minutes ago. :((

Lala said

Mine is also working, but my “likes” are not sticking at all. This has been hit and miss for the past few days though.

Thanks girlz.

Oh well, I guess it’s acting up a little…still frozen for me, my likes are ok though.

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keychange said

Hey guys, is everyone else’s dash frozen now, too? Mine hasn’t updated in about eight hours.

Yvonne said

Yup, same here. I have a private message notification that I can’t seem to see, too.

Sil select said

yes, you can still read tasting notes though through explore – that continues to work :)

Dinosara said

I have emailed Jason about it.

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keychange said

Oh good call, sil. And yeah, I’ve e-mailed Jason too.

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Mine is frozen as well. Hasn’t updated in 9 hours.

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moraiwe said

About 9 hours for me

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boychik said

same here

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Same hours for me as well.

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