The New Tea Page
We’re busy packing up samplers this week, on top of that I came down with the flu (again…) and we have a lot of customer service coming in that has us pretty swamped. I’m planning to go through all of these comments when I get a chance and respond. Thanks for sharing your thoughts!
I REALLY wish the old search would return. Before, you could search for a tea partially and it would come up. Now, you basically have to have the entire tea name and brand. (ie: I can not just search ‘david’ and must now search ‘davidstea’.) I don’t want to have to use an annoying search.. it would make Steepster annoying.
Update: I no longer use Steepster to shop for new teas. The new tea page is too hot a mess to be practical anymore. Before, I could get a really quick overview of the Steepster rating and the description, and then scroll down and speedread a few reviews.
Now it’s just a hassle to scroll around. The ‘read more’ expansion option for the description is especially painful. Guys, it’s the OFFICIAL DESCRIPTION OF THE TEA. It’s what I would get if I went to the website of the tea merchant, or read the label. In the vast majority of cases, that’s what the description consists of.
Let’s show the people actually writing that product copy some respect, okay?
I agree that it is a hot mess. Way to confusing to quickly get the info that you are looking for.
I don’t agree that the whole page is a hot mess. It could be a lot worse.
How about switching the location of the Tea Type, Ingredients, Flavor, etc. section with the Tea Description section? That seems easy to implement and would appease those who rely heavily on the official tea description.
I discovered a new bug today:
If you write a new note for a tea that you’re already written a note for (as in this is the 2nd note you’re writing for a particular tea), then when you submit the new note, the 1st note is what appears at the top of the page as if you’ve just written it. I hope that makes sense. It’s a hard thing to describe.
I honestly don’t think this tea preview thing is useful anymore anyway. I feel like it used to display the entire note, but now it only shows the first few lines. Seems pretty useless.
I know exactly what you’re describing and I’ve noticed it as well. Except for that initial showing, as best I can tell the rest of the prioritization of notes by the same person is working the same, i.e., the note that gets the most likes/comments shows on top with the rest accessible through the grey “Show X more” button.
Same thing happens to me. It is frustrating when you want to review the full note that you just wrote, it just kicks you to the old one.
So frustrating, I searched in the discussions for a specific topic. The thread is entitled “TeaV”. I typed this exact word into the search discussions and everything but that thread came up. I waded through 3 pages of discussions before I just took the time and go back through all of the recent discussions to find it. I find it odd that the exact title of the thread doesn’t bring up that thread at all. It doesn’t save much time.
The various search features were probably the things that most needed fixing in the first place. Seems like the overhaul has actually made them worse.
I agree. I cannot find ANY discussions using the search feature anymore. It absolutely does not work and returns 56 + pages. Such a pain.
On my wishlist, all teas by H&S are listed with a ‘buy online’ option (a clickable link). Clicking that takes me nowhere – the site just loads and loads.
On the individual tea pages for those teas, however, there’s the same ‘Currently unavailable’ box as always.
What’s up with that? I don’t know if it’s a bug or a glitch or if I just missed something.
I’m pretty certain I’ve seen it mentioned, but it really bugs me that when I enter the ingredients information on a tea, the order is changed to alphabetical rather than the way I entered it (by quantity of ingredients, as listed by the vendors). The order of ingredients actually tells us a lot about what the tea might taste like.
I also don’t understand the tasting note order and have a harder time navigating the tea page than I used to – it is nearly impossible to find one of my older notes without a google search. I find the vendor information which tells me about the tea is too buried beneath the Steepster promotion information (BUY NOW!) and the snippets are useless unless they can optimize for paragraphs about the tea rather than the start of the note.
Like I said in a tasting note, I appreciate that Steepster needs to make money but I feel like it is taking advantage of reviewers and vendors, in a way. I come here to write and read about tea, and the focus of the tea page is now on purchasing teas (which are almost entirely unavailable through the Steepster database and therefore misleading) rather than our words.
That said, I DO like some of the extra information which is now offered to encourage more of a social interaction – wishlist, cupboard numbers, etc. You can’t please everyone and I appreciate the value of this site which I have enjoyed for free for more than three years, but there are a couple things that I think would be served by another change.
Trust me, I haven’t forgotten about you!!! We have so much momentum behind the curtains of Steepster that I’m still trying to find a good chunk of time to come in and respond to everyone’s feedback. I will, in good time. Filing taxes will make that harder, but I’m hoping it won’t take much longer.
Thanks again to everyone who has submitted feedback, it is much appreciated and we do/will read and consider it all.