I steep this longer and hotter than it says to. People always say that makes green tea bitter. For one thing, I’m kind of into bitter, but in any case it doesn’t make this bitter at all. THIS IS THE BEST TEA IN THE WORLD. It is basically a bergamot delivery vehicle, which is exactly what I wanted, because I am a bergamot junkie. The best part is that you can steep it 3 times and the flavor is good, but different each time. It needs no sweetener; the natural sweetness of the bergamot is in there. If you like bergamot and green oolongs, you will be in heaven.