This tea has been a bit of a stand-by during trips to Starbucks. As other reviewers have mentioned, it steeps very quickly. Basically I let it steep during the walk from the counter to the place to put milk in it. Usually there is someone else in the way, or someone is smiling at the baby, so I would put it at about a minute and a half! I guess Starbucks teas are for impatient people. When it is too strong, and I let it steep beyond the walk, it is cringe-worthy.
It does need “toning down” with milk, and makes an excellent latte. It is actually like some sort of rich, malty hot version of ice-cream, if that makes sense. I am on a mission to find the hot equivalent to ice-cream. I wish I could have something that is as satisfying as ice-cream, while being cozy and warming instead of chilling. And at 140 calories it pretty satisfying without adding inches.