I can’t figure out how to grab the pictures off Zenjala’s website. The teas come in a nice tin. When you open the inner pouch the bergamot fills the air. I love the smell of bergamot in the morning. When steeping the scent of the tea is stout. Assam, Ceylon? I don’t know but it smells inviting. Although the bergamot and tea scents are strong this is not an overpowering cup. Bergamot is medium strength and you can still taste the tea. I don’t get the creamy reference in the taste, but then I have been living off the chocolate mint puerh lately. It does have a creamy texture, maybe that is what they mean. Not bitterness. A nice light bite. At any rate this is a solid Earl Grey with what seems to be cinnamon notes, though there is no cinnamon in this. 2 steeps. Quite nice.