Amazing. Utterly amazing. Took a mug of this iced to see The Avengers yesterday and I was distracted from the movie several times by the tastiness of it. So good, so creamy, so perfect. I look forward to trying this at home with my own steeping parameters, I still don’t like the “make double strong and then ice” method, but I understand that’s how they have to do it to be able to make iced tea on demand.