aisling of tea

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aisling of tea drank Orange Blossom by DAVIDsTEA

This tea is amazing. Sweet and creamy…orangey without setting off my acid reflux, vanilla-y without being fake or cloyingly sweet. This is perfection in a mug. I think we may end up with a tin of this.

For those who follow me, I did contact DavidsTea about the bad service we received yesterday and they immediately apologized and set things right. The mark of a good company isn’t that they never mess up, everyone makes mistakes, but how they handle it when they do mess up. This is why I’m willing to give DavidsTea and Tealish so much of my business, they know how to handle customer service, and this is also why I warn people away from H&S. Customer Service is huge, people.

2011-12-13 13:58:20 -0500

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Eisenherz 2011-12-13 19:02:09 -0500

agreed! 2 years ago, I ordered 250g of an amazing discontinued tea on DT.com which they had forgotten to remove from the website while already out of stock. they contacted me apologizing, offered to replace it with a similar tea, and after saying how sad and disappointed I was about it because it was my favourite tea ever (which it was!), they made a special order for me and got me 300g of it!

aisling of tea 2011-12-13 19:56:57 -0500

I am constantly surprised and impressed by this company.

Amy oh 2011-12-13 21:19:29 -0500

H&S does not seem to be well known on Steepster for their customer service. Rishi is another company that has great service in my opinion.

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“You can forgive a murder, but never a mistake while preparing tea.” Chinese proverb

Labels? Here you go: Femme, Wife, Lesbian, Homemaker, Happy. Don’t forget tea fanatic!

My tastes in tea have changed, so I should update this as well. I find myself leaning more towards rooibos and herbals, if only for their great ability to chill in my travel mug for hours and not get weird on me. When I have time to properly brew a cuppa, I lean towards white teas (which I only steep for 30 seconds) and black teas (which only get 2-3 minutes from me). I cannot stand green teas, they’re too fiddly for my tastes. Oolongs are great, but a bit fiddly as well. However, I love watching oolongs open up in my looseleaf brewer. I’m slowly discovering mates and falling for them…there are many I look forward to trying!

So…yeah. That’s me and my tea!

Feel free to find me on twitter, my username is ladykittykat!