I drink it every morning religiously, with a dash of soy milk and honey. Lovely notes of bergamot, smooth tea, and avoids the icky ‘liquor’ taste of other, lower quality Earl Greys. As for steep times, to be honest I usually skip my careful measurements of steep time altogether and leave the tea bag in for the entire time I drink it. It doesn’t seem to overbrew at any point. I pour boiling or near-boiling water over it, and as soon as it cools enough I start drinking it.