A very nice chai blend, however their brewing instructions resulted in something a little strong for me. Instead of the long cooking process that they outlined, I brew it using a shorter method which ends up tasting lighter.
2 teaspoons and steep for 2 minutes with 16oz of water at ~175 and sweetener already added. Add cream/half and half/milk (whatever you choose), steep for another 2 minutes with the dairy.
The end result is a good balance between sweet, milky, and spicy. All depends on how much dairy and sugar you add, of course.