Jessie

137 Followers / 121 Following

Jessie drank Dreidels & Donuts by Tealish

I’m enjoying another cup of this at the moment. But, Steepster, I have the actual worst tea news ever: my Breville carafe broke about an hour ago. I had the shakes from a quick drop in blood sugar and somehow managed to drop it. I don’t really understand how, but it was absolutely heart-wrenching! Even worse, while you can buy the base and assorted other parts for the tea maker, it looks like, for some reason, you cannot buy just the carafe as a replacement part.

Please wish me luck in coping without it/plotting a replacement strategy that seems impossible this time of year!

2011-12-05 03:28:23 -0500

I Like This

5 likes

6 comments

People who liked this

Comments

Indigobloom 2011-12-05 06:38:26 -0500

oh no, that’s terrible! I hope you find a new one, or alternative soon!!

Cattibrie 2011-12-05 08:09:08 -0500

That sounds heart breaking. Can you contact the company`s customer service to get one maybe?

Uniquity 2011-12-05 09:51:15 -0500

If you want to keep using the Breville, I would suggest contacting them and see what can be done. Companies can be surprisingly accomodating, on occasion.

Dinosara 2011-12-05 10:57:28 -0500

:( That sucks! I third contacting the company directly. It’s worth a shot!

Stephanie 2011-12-05 13:21:52 -0500

Oh no!! That’s so strange that they don’t offer replacement carafes to buy, since they’re glass and prone to breakage! :(

Jessie 2011-12-06 18:03:29 -0500

Thanks everyone! Breville said they can’t offer the carafe since it would be as expensive as replacing the whole unit. I can see it being pricey, but the entire suggested retail price of $300? Doesn’t really make sense. They did offer me a 20% discount on a replacement, but I found it on Amazon even cheaper than that. The boyfriend has come to rely on it too so he thought we should order a replacement. We did. We sold some old gift cards on cardswap.ca to pay for it! We’re out of control.

Welcome to Steepster, an online tea community.

Jessie

People who liked this

Comments

Profile

Bio

Location

Following These People