This is the only Teavana I can put up with. On Yelp, I gave them 4 stars in 2010, and I still feel like they deserve 4. Meanwhile, the store across the street in Lenox Square I only gave 2 to…so yeah.
Benefits to coming here: For now, until Legoland opens, this mall is pretty quiet. I think the obvious high end nature of the mall makes this Teavana a lot nicer to be in than the one at Lenox. There’s a pretty good chance that while here you’re gonna be the only customer in the whole store and they are cool enough to give you your space.
I have never really felt pushed by a salesperson here at all. I had one try to upsell me on a warmer stand for the teapot I was buying, and that was obnoxious but she took no for what it actually is, no.
They had no problem splitting up what I was buying that time into two transactions, since the teapot was being bought by my parents for my birthday, and I was buying a cup and some tea for myself.
I really like that the sales associate went over all the brewing details for my teapot, like the size and how much tea to use, and omg they were even personable because I was holding a box of cupcakes!
So when I came in here to take advantage of whatever was left from the sale, an associate approached me but I said I found what I was looking for and he left me alone. Like he went straight to the register to wait for me. I wanted to hug him. When I bought a tin of tea on sale, he did not suggest something 4x the price from the wall *cough*Lenox*cough.
Anytime I want something from Teavana, I am coming here.
I don’t like a lot of the Adagio teas I’ve tried, but I am always on their site looking at things. It’s been very hit and miss, but thankfully with the opinions of others I trust, I can sort of find what I might like instead of blindly selecting things because the description sounds good.
I really like their redesign, it’s a lot more attractive and it gives you a better idea of what the teas look like without having to click to each individual page.
They give you lots of opportunities for free shipping or credit towards an order and other incentives. Right now any time I put something in my cart, I get a sample of their peach black tea because it decided I would like it.
I like the blending concept, but I wish they didn’t set it at 4oz or nothing. If you make one I think you should be able to buy a one time only sample sized package first to make sure it’s actually decent before you go blowing $10 on it. I am always creating things but I don’t buy them because it seems way too risky.
Like Dinosara I ordered around Cyber Monday. I think everything was 25-30% off and then shipping was free so I figured I’d try a couple sample sizes of some of the teas.
The teas arrived quickly, especially considering the distance they had to be shipped.
And as Dinosara also said, it really does not seem like there is as much tea in these samplers as it says on the site. For 10-12 cups it should be around an ounce of tea, but none of mine really felt like they are going to have that much. And I wish they had 2oz too! I really like the gunpowder tea they sent me as a sample with my order but 4oz is too much for me.
The packaging for samples is pretty meh. I hate having to put things in other containers but what can you do for the price. The tea is good though, and as I try more companies I think I would be likely to return to ordering from this company.
I believe it’s 3 Teavana locations within 5-6 miles of where I live…yeah. You see that map showing the location? There’s a Teavana in that mall and then there’s one in the mall across the street too (the first location, actually). Seriously. Needless to say if I can get free shipping, and I want something, I order online.
Of course their distribution center is in CT so it’s not like a fast order.
Compared to other options on the internet, there’s hardly an incentive to buy from them unless you really like the product they put out. They rarely have sales, they give you a sample but it’s filled with that rock sugar, but they are pretty good about having free shipping every so often like when their new collection came out.
I don’t care too much for their teas but I can’t help but like their website. I also love their Android app and its tea timer. It entertains me because the “water” moves if I tilt my phone.
Oh and as SimpliciTEA touched on, they do delete critical reviews. I wrote one for a tea, gave it 3 stars, and said it has too much hibiscus and it’s not on there anymore. Classy.
After having Paris at a teahouse, I figured I needed to buy it, so to Harney & Sons’ site it was! It’s full of information, and anything you are curious about can be answered in a live chat. If nobody’s online, it still sends a message and you’ll get a reply via email. I didn’t see anything anywhere about how much tea was in a sample bag, so I asked via the offline chat and received a reply within an hour. (The answer by the way is enough for about 3-4 cups.)
I ordered on the 11/29, and didn’t receive any update on my order until the night of 12/4…which was informing me that my order had shipped on 12/2 – I got it the next day (really the day after because I didn’t get to my apartment’s office until then).
I might order from them again, because I love the tea, and I like that it automatically comes in a tin. The teas are all very reasonably priced – 4 oz of Paris is just $7.50 which is a steal, I think if I had gone back to the teahouse where I had it, I wouldn’t have gotten it for that! I just wish that email had come on the day it was shipped because that was kind of a long pause without knowing what was going on.
I took advantage of free shipping, and I’d probably wait for that again.
This is my favorite shop around Atlanta, and it is the place where I fell in love with loose leaf tea. There are tons of tea to choose from, and the staff will guide you in your quest for something perfect. They have tea flights, where you get to have 3 different teas for I believe $9. It’s the perfect way to try several things.
I’ve come here for a Japanese tea ceremony, and it was very cool. They do a lot of tastings now too and you can reserve a spot online now.
Came here a couple times, preferred to buy tea to take back home. A friend and I came for afternoon tea and it was awesome and filling. Sadly they have closed this location for the time being. They sell their tea through their website still, and hopefully they will find a new place to open.
Just want to update that the physical shop is closed, but their website is still up for online sales. It says they are going to have an e-commerce set up for it, which will be great. I can’t wait to get their teas again. I really regret not going there more often but it’s hard when you have tons of tea at home.