Best tea company in America. My personal favorite and I see no reason to order from any other company except for teas they either never had or chose to discontinue.
So, I have had them ship me tea, lots of tea over the last 4 yrs. Found them on the ‘net and their website is better than many because it’s a very simple store front that’s well crafted with beautiful pictures and good descriptions…a shopping cart that works. We take that for granted sometimes with amazon, but regular shop owners muck that up still in 2011. There’s no social aspects to the site, no forums, etc. Maybe doesn’t need it because now there’s steepster!
At any rate, the tea quality is unmatched. I’m a big fan of formosa oolongs and theirs are fantastic. The customer service is awesome- i requested they give me extra labels to put on my bottles and they did it for me. Also requested recommendations and got a very detailed answer. Can’t ask for anything more!