We visited the store Sunday morning and were helped by a very nice lady. She was not pushy or intrusive like in some stores but was ready and willing help answer questions or find things when you needed her.
The store had a wall of loose teas, displays of holiday tins, and a small assortment of tea pots and other tea equipment. It was very festive.
There were two samples out in the store. The lady said that during the slower non-holiday season they would also sample other teas at the wrapping table to help people decide what to purchase.
I purchased: Glass Gaiwan, Mango oolong, Melon Oolong, Joyeux Noel, Orzo
Included in the pretty thick (gifting quality) shopping bag were 4 teabag samples of strawberry & vanilla green tea and a pamphlet.