I’ve found the staff to be generally fairly cheerful and helpful. Sadly it looks like most of their fruit tisanes have the same sour herbal base that is mostly hibiscus and rosehips. I really don’t care for that.
Unfortunately the ingredients on their website and on some of the teas in store are not complete. This is a huge let down for me, as being able to see the ingredients is extremely important due to multiple allergies and sensitivities in my household.
Otherwise, I’ve had a few teas from there and they’ve all been decent. Nothing spectacular (yet).