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Tea Desire Edit

4 ratings
1 2 3 4 5
Type Tea Shop
Style Other
Serves Loose-leaf

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Photo submitted by Heidi

4 Reviews

Tea Desire in Nanaimo, BC
1/5
Edit
Pandeme rated this place
1/5
and said Edit

First off, this store is no longer at Woodgrove mall, they’ve moved to a new location in downtown Nanaimo. As for the actual store, I’m not a fan. Every time I’ve been in (in their old and new locations) I’ve found it to be dirty, dusty, and not well organized. The customer service is always hot and miss, there are a few knowledgeable and help staff but even more completely unhelpful and rude staff. Not a fan!

Tea Desire in Nanaimo, BC
5/5
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JayLau rated this place
5/5
and said Edit

I love this shop. The staff have never been anything but friendly, helpful and courteous. They carry a great range of teas and accessories. They have relocated to Country Club mall after being forced out of Woodgrove mall in favour of David’s Tea and their new location is just as great, if not better. I buy all my tea here.

Tea Desire in Nanaimo, BC
1/5
Edit
kanata rated this place
1/5
and said Edit

The sheer chaos and dirtiness of this store put me off. I’ve wandered in a few times and have yet to make a purchase as it always feels overcrowded, the tea pots and cups are dusty, and the employees clueless.

I did get a free tasting of their blueberry yohgurt tea while I “shopped” there (walked around in a circle as the employees were taking up all the space and once again restocking their stock – replacing dirty wares for new dirty wares?) and it was semi-flavourful. I tried to ask the tea guy more about it but his extent of help was to read the sign above it to me.

They did have “samplers” for sale for 2-4 dollars but they didn’t include their entire tea line and were just enough to make one pot of tea.

Tea Desire in Nanaimo, BC
1/5
Edit
MaddHatter rated this place
1/5
and said Edit

Wow, dirty decorative tea tins (they were clearly used and returned to the store) and after the time I had I was in no mood to go back and return them.

The employee, looked as though she did not want to be there, and I was unimpressed with the lack of information offered to a first time customer. I was told that I would need to buy tins if I only wanted sample sizes (our bags are for 50g or more only) and the list goes on.

I will say this company could use some help from “The Tea Guy” – yeesh! The woman who was scooping my tea spent more time mashing the dry oolong leaves, I nearly had a heart-attack! Those are tea leaves! Not sand or dirt!

Oh my gosh! If I want tea from this store again, I will seriously have to consider if the cost of gas for the travel is worth my time.