First off, this store is no longer at Woodgrove mall, they’ve moved to a new location in downtown Nanaimo. As for the actual store, I’m not a fan. Every time I’ve been in (in their old and new locations) I’ve found it to be dirty, dusty, and not well organized. The customer service is always hot and miss, there are a few knowledgeable and help staff but even more completely unhelpful and rude staff. Not a fan!