This shop is probably the reason I’m on this website, because if it wasn’t for David’s Tea coming to Moncton I wouldn’t have been so captivated by the world of loose tea (I’m a sucker for their descriptions I think, lol). The staff here is quite pleasant though not always the most knowledgeable. With the service of the company in general I am very pleased, however. I emailed them to see if one tea (Black Needles) was going to be available anymore in-store and they said no but that they could have some sent to the store for me to pick up. Consider me a happy customer!