This is the first DAVIDsTEA I went to, and I was immediately impressed with the selection and knowledgeable employees. I told them of some teas I liked already, and they were able to suggest teas I might like based on that. I would not have had any interest in Toasted Walnut had it not been for the SA at the time tell me that people that like Genmai Cha generally like Toasted Walnut too. I can go in and say, “I’m looking for something with ginger in it, or chocolate, or whatever ingredient” and they pull down multiple canisters til I find what I want. Sometimes I go in with a particular mood, and they help me narrow down what I am looking for. Very helpful people, here and downtown too. Looking forward to the Uptown location opening up too.

This was the first DAVIDs TEA I had ever been to, and I was definitely impressed by all the varieties. The fact that I live only about ten minutes away walking distance was also a drawing point. Convenience and high quality teas who really could resist such a match made in tea heaven? The knowledge of the employees and friendliness they have to their customers are of a high level too. It is all these details that keep me coming in at least once or twice a week to the store.

Even if it is just to say “Hi” and sample one of the newer teas on the go. It’s hard to believe its been a year already since the first time and I’ve grown to love it more each day.

This is the first DAVIDsTEA I went to, and I was immediately impressed with the selection and knowledgeable employees. I told them of some teas I liked already, and they were able to suggest teas I might like based on that. I would not have had any interest in Toasted Walnut had it not been for the SA at the time tell me that people that like Genmai Cha generally like Toasted Walnut too. I can go in and say, “I’m looking for something with ginger in it, or chocolate, or whatever ingredient” and they pull down multiple canisters til I find what I want. Sometimes I go in with a particular mood, and they help me narrow down what I am looking for. Very helpful people, here and downtown too. Looking forward to the Uptown location opening up too.

There are at least two employees who know my tastes so well they are able to suggest teas to me every time I walk in – definitely a sign of either GREAT customer service, otherwise known as a “satisfied customer will always come back”

I have yet to be upset with how I am treated, and I know that when I go in on a bad day I am bound to leave with a smile and something in a bright teal bag that will keep me smiling a little while longer.