A good firm favourite whenever I visit London! Their range of blends is brilliant, lots of interesting choices amongst classic teas; they brew tea perfectly, never scalded, and have great methods for serving chai lattes and iced tea in their magic jugs. Their staff are always happy to talk blends with you but sadly, not always while you’re ordering. In this particular branch a good percentage of their teapots can be leaky, so watch out.
Recommending all of the teas named after parts of London (Regent’s Park, Soho Spice, Notting Hill), their toasted sandwiches and sweet things. This is a lovely place for a casual meetup or a date with thrown-together furniture, lounge armchairs downstairs, free wi-fi and tea refills, but for something a little smarter, head to the Camden branch.