The service here is excellent, although I may be biased because many of the staff now know me by name. I find the pricing ridiculous however, so I only go now when I’ve got a whack to replenish and it’s my “junk food” tea (read: the stuff that I love, yet am embarrassed to admit I do).
Stay away from the samples, as they’re heavily sweetened (unless you like drinking liquid sugar – then go for it!) They will make hot (or cold) tea to order though, and I love being able to grab something when I’m on the go. When DAVID’s Tea opens next month in this same mall however, I’ll likely shop there instead.