I’ve only gone once so far, but my experience was good. Nice selection of teaware and teas, though I’d rather order online and go in for a pickup instead of shopping around in the store. I’m still going through some of the teas that I bought, but I did try a tea latte while I was there and thought it was pretty decent. Probably didn’t steep long enough because it tasted a bit lighter than it should have.
Will likely end up there again once I need to order more teas since it’s pretty central (though slightly out of the core of the downtown area, making it either a long walk or a streetcar ride away).