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84
drank Mate Mint by Tea Desire
1176 tasting notes

Eurrhhhhgggg…

Well, I successfully was the perfect employee/manager for three+ hours today! Basically, my boss’s (the district manager) boss (the head of the company) is doing his yearly “rounds” and visiting every branch in the country, and today was my day…

I had no idea when he’d be here, so for three plus hours I did everything I should have been doing anyway that I normally just… don’t. That included greeting every single customer, asking if they could be helped and reciting the stupid line “and if you have any questions, definitely don’t be afraid to ask” to every single one and then offering everyone a wallet calendar and giving, again, another stupid speech ("on the front is our company website and toll free number, and on the back you’ll find all of the dates for 2014). And all the while nursing a sickeningly sweet smile and “soft” voice (because having a soft voice makes you “more approachable and less intimidating”).

I know – this is my job and I’m complaining an awfully lot about things I should be doing anyway, but it’s just draining forcing a chipper attitude (and speaking in a voice that is not my natural one) for hours on end, especially when I’m listening to the same fucking Christmas carols play on repeat all day every day and nursing a killer migraine…

However, I think they were both very satisfied with my guest service and I was able to masterfully answer all their questions about stock shipments, facing our products, general reception from the seniors in the mall, what we sell lots of and what we don’t sell lots of – among other things.

I’m just so glad that I had my mate with me, because I’m just super drained. I’ve had an awful nights sleep the last two days and despite eating more healthy the last week or so compared to how I usually eat I just feel weak and malnourished. I’m wondering if I might be getting sick – and I really hope that’s not the case because I just don’t have the time to be sick.

Anyway, this tea is a miracle worker! It’s keeping me awake, the mint is helping to curb hunger pains (seven hour shift with no food), and just tastes great in general! I don’t think, for the day, I could have made a better choice in mate!

keychange

I love how real your posts are. And your package goes out on Tues or wed—sorry for the delay, but right now your baggies are only labeled in braille! (taking them to work tomorrow though to get a “sighty” to write on them haha)

Roswell Strange

No worries or rush! And thank you; I strive for realness! I’d like to think I’m very real with my employees – they’re kept up to date on all the promos going on and know the expectations that the company has for them (ie. stupid wallet calendars), but they also know my attitude towards these things, especially the wallet calendars, is that ultimately it doesn’t matter as long as you’re knowledgeable of the product, available if someone needs help, and keeping the kiosk clean. Other than that, I leave it up to them if they want to push the products that are being featured in promos or hand out the blasted wallet calendars. It’s the same way where I know all the things I’m supposed to say about the products to sell them, but I will never deliberately lie to someone to make a sale. If they asked if I’ve played the game and I haven’t I will say that, and if I can see someone has a limited budget I’m going to work with them to find something that fits it – not keep pressuring them to buy more expensive games because they’re “better”. I think that’s appreciated more by people who are shopping. At the very least, I know that’s how I’d personally want to be treated…

keychange

Absolutely. A practical SA is always referable to one who’s unrealistic, fake, or unde immense pressure to make you buy more than you’re comfortable with.

Fjellrev

Ugh, I don’t understand why so many companies push that kind of “customer service” because it’s not always the best way to attract business. It comes across ingenuous most of the time anyway, and doesn’t do anyone any good. Sigh.

At one of my previous jobs, I eventually developed my own technique (ie. chill the hell out and get a sense for the customer’s personality) and I sold more stuff than anyone else, manager included. Yet the manager would still pull me aside and tell me to dance around, be loud, aggressive, and obnoxious, push products, ask customers how they’re doing every two minutes, etc. Like uhhhh, seriously? So you want me to make the company less money then?

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keychange

I love how real your posts are. And your package goes out on Tues or wed—sorry for the delay, but right now your baggies are only labeled in braille! (taking them to work tomorrow though to get a “sighty” to write on them haha)

Roswell Strange

No worries or rush! And thank you; I strive for realness! I’d like to think I’m very real with my employees – they’re kept up to date on all the promos going on and know the expectations that the company has for them (ie. stupid wallet calendars), but they also know my attitude towards these things, especially the wallet calendars, is that ultimately it doesn’t matter as long as you’re knowledgeable of the product, available if someone needs help, and keeping the kiosk clean. Other than that, I leave it up to them if they want to push the products that are being featured in promos or hand out the blasted wallet calendars. It’s the same way where I know all the things I’m supposed to say about the products to sell them, but I will never deliberately lie to someone to make a sale. If they asked if I’ve played the game and I haven’t I will say that, and if I can see someone has a limited budget I’m going to work with them to find something that fits it – not keep pressuring them to buy more expensive games because they’re “better”. I think that’s appreciated more by people who are shopping. At the very least, I know that’s how I’d personally want to be treated…

keychange

Absolutely. A practical SA is always referable to one who’s unrealistic, fake, or unde immense pressure to make you buy more than you’re comfortable with.

Fjellrev

Ugh, I don’t understand why so many companies push that kind of “customer service” because it’s not always the best way to attract business. It comes across ingenuous most of the time anyway, and doesn’t do anyone any good. Sigh.

At one of my previous jobs, I eventually developed my own technique (ie. chill the hell out and get a sense for the customer’s personality) and I sold more stuff than anyone else, manager included. Yet the manager would still pull me aside and tell me to dance around, be loud, aggressive, and obnoxious, push products, ask customers how they’re doing every two minutes, etc. Like uhhhh, seriously? So you want me to make the company less money then?

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After discovering loose leaf, I decided I had to learn as much about in as quick an amount of time as humanely possible; that led me here!

Growing up, the only teas I ever drank were bagged mint teas (especially peppermint), and mint still remains a staple flavour for me. My favourite teas are flavoured ones (doesn’t matter if they’re fruity, chocolate, sweet, savory, etc). And thus far in my tea journey, blacks are my favourite as far as flavoured blends go, but I’ve also developed a very strong liking towards mate and whites. For the most part, I really enjoy everything else as well. The exception is green tea – which I very much dislike. I have found a few heavily flavoured greens that I enjoy, but I’m always very wary in trying green blends.

My favourite fruit flavours in regard to tea blends are cranberry, banana, pear, lychee, melon, passion fruit and especially pineapple (pineapple is my favourite fruit). I am also always excited to try anything with Saskatoon Berries, which are delicious and also my city’s namesake. I also have a huge weakness towards toffee/caramel teas and a bit of a soft spot in regard to black licorice. And I adore anything creamy. Since I’ve used flavoured teas as a way to cut out soda from my diet, I am always up for trying soda inspired blends. I want to try all the Rootbeer teas!

Tastes I strongly dislike are ginger (I tend to avoid blends which mention ginger as an ingredient), and raisins (I’ll typically flat out refuse to try anything with raisins – I hate them that much). Really, those are the only two things I intentionally avoid. I also have mixed feelings about peaches, mangoes, lemongrass, and chamomile.

In regard to straight teas, I haven’t been nearly as adventurous. I’ve yet to really explore any straight oolongs, except Milk Oolongs which weren’t really for me. In general, I really like straight black teas, especially when they have strong baked bread or malt notes. I like most straight whites, but I especially adore silver needle teas. Green teas, with the exception of Genmaicha and some Hojicha, make me feel a bit sick and I can’t finish the cup. I can handle flavoured matcha like Red Leaf Tea sells – but straight matcha is a definite “no go”. I recently survived my first Pu’erh, and it was an alright, maybe borderline enjoyable, experience.

As far as cold brewing goes, I do prefer to have my tea hot – but I always keep a selection of herbals and fruit blends to cold steep. I do a daily 25 oz. cold brew which I either have first thing with breakfast or take in a thermos to drink at work, in addition to the hot Timolino(s) I also bring with every work shift. On average, I have six cups of tea a day.

I prefer to drink my tea without adding anything to it, and that’s always how I first try a tea. My belief is that milk, sugar or whatever else you add to your tea should be used to enhance an already good flavour: if the tea needs something added to it to taste good then it’s probably not good tea to begin with. The exception is Matcha; I always have my matcha whisked either into cold milk or club soda as “tea soda” depending on which way the flavour will be best suited. My roommate, Tre, has a very different philosophy in regard to tea, and that’s to always drown out his cup in sugar – even before tasting to see if it needs any. That’s why I don’t let him drink the good stuff ;)

I’m always up for a swap, but because I have a very low income I can’t really afford to send things outside of North America on a regular basis :(

If you’re from North America and want to organize a swap, just give me a shout and I’m sure we can work something out! Many of my teas are in large quantity so I usually have enough to spare at least a small sample or so.

As far as ratings go, I try to rate things comparatively to other teas I’ve tried. If I like it less than something rated, say, a 90 then it wont be rated more than a 90. Instead I’ll try to find a rated tea I like about the same amount and then the tea I’m drinking gets rated that number. If I find I like it in between two rated teas then I’ll rate in a number in between those ratings. I also wont restock anything with a rating lower than 80, unless it’s a bagged tea (but bagged teas need to have a rating of at least 75 for me to consider stocking them).

I’m a vegetarian and have been for more than half my lifetime. I also have a severe allergy to mushrooms, though that isn’t something that has been an issue I’ve had to deal with in regard to tea (at this point, at least).

My roommate Tre is a huge part of my life since he’s one of the only people in town that I know. Currently, he’s taking courses at Siast to become a professional chef which means sometimes I get really nice home cooked meals. He’s a huge Whovian, which means I know way more about Doctor Who than someone who’s only watched a season or so should. Recently he’s got me into Supernatural, and now Doctor Who as well. He knows next to nothing about tea, and he doesn’t really care to learn.

The other important people in my life, within my new city, are my friends Robyn and Kristina.

I’ve known Robyn since we were in the eighth grade – and she was in all my classes all through high school. For years she was my transportation, since I’m just plain awful at driving and haven’t acquired my license yet. She just so happened to start classes at the University of Saskatchewan the same time as Tre and I were moving here, which worked out excellently. Like Tre she’s a huge Whovian and also a fan of Supernatural (is there even a fandom term for people who like Supernatural?). She was a minor inspiration in regard to this tea obsession of mine (but now I’ve far surpassed her in tea knowledge, consumption, and quantity possessed). Often times I have her over for tea or share my teas with her (and if it’s a tea I dislike she gets first dibs before I start trying to swap it all away here on Steepster).

Kristina is also a friend from highschool, though not nearly as close. We’ve become much closer since she moved here a few months after I did and we both realized we knew hardly anyone.

She lives less than 10 minutes from my house, and is over here a fairly large amount of time. Recently, she’s also undertaken the huge task of introducing me to Metal music and slowly getting my involved in the metal community here in Saskatoon. It’s a work in progress.

She’s not a tea drinker, but thankfully she’s always excited to hear me ramble and is often really amused by the teas I take with me different places.

I’m very much into clay and sculpture and, if I’m being honest and not modest, I’m really good at it. I also play way too much Pokemon for my own good, and watch more TV than one person should. I’m a huge sap and cry during TV and movies all the time, even if nothing terribly sad is happening.

I’m really wordy and have this tendency to write way more than is necessary or relevant, and that often carries into my tasting notes and reviews.I feel like that probably gets annoying for the people following me…

And, on that note I think I should maybe shut up a little bit now?

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Saskatoon, SK, Canada

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