So, 8/10 times I’m extremely happy with my timolino(s) – both of which are 12 oz.
I find most things travel really well in it, and in my black timolino the heat is retained exceptionally well. However, for whatever reason my white timolino (which is the newer of the two) holds in the heat noticeably less and I can’t figure out why. The seal isn’t broken and the lid screws on the exact same. I’ve typically been able to make it work for me, though – I just make whichever tea I want to drink first in that timolino.
Ideally, I’d like for the brew basket to be a bit larger but it works for what I use it for and I’m normally pretty happy with it. I just sometimes have issues with, say, oolongs which can’t expand as well. Also, the first one I bought (the black one) came with a broken brew basket which would sink to the bottom and cause things to be steeped for an ungodly long time – but the DAVIDsTEA store I got it from provided me with a new brew basket, no questions asked and I haven’t had issues with it coming unattached during brewing since.
The only other thing I would maybe complain about is the fact that sometimes they pick up the scent/flavour of previously brewed teas (I had lots of issues with Currant Affair) even if very thoroughly cleaned in between use. Not really a huge deal, though.
Overall a satisfied customer – enough so I bought a second, right! ;)