Just fantastic! I have nothing bad to say about my experience here (other than I had trouble finding parking at first as heh heh), the staff was super friendly, knowledgeable and helpful and were happy to make me samples of the teas I was considering! Well organized and accessible, you could buy any tea in loose leaf or bagged pouches (with zip lock seals yay!), and they had smelling jars set up for all their teas which was really great (I ended up buying a tea on smell alone). Also their little “Roots” program where you get to learn more about the tea harvesters was SUPER CUTE. Before discovering this place I would go to Teavanna, but Adagio is definitely the new favorite. I’m super lucky to be living here near all these Adagio stores!