My sister gave this to me for Christmas and I have to say, I’ve tried a lot of earl grey in my day, and I really really liked this. Make sure you stick to the brewing times – if you go over, the bitterness is not forgiving. I recommend 4 minutes. The 2nd brew IMO is the best. I love that I can get a 2nd use out of the same teabag. Not only is the packaging beautiful, but the tea itself is just as high quality. I find that the tea is a little overwhelming at the recommended steeping time. Otherwise, very good.