when was the last time you had a cup of ‘wow’? i mean on here, although we’re polite about it, we’re all fortunate enough to be afforded the luxury to be tea snobs (or connoisseurs if you’re more comfortable=0). so many companies send out ‘wow’ samples…. how do you measure after such skilled generosity?
for me this is WOW.
LiberTEAS drew my attention to the fact that they offered a sampler. that worked well for me seeing as i had just gone through my ‘rishi chocolate chai’ fiasco and i was not prepared to invest a ton without trying some first.
chico’s a california company, free trade, fresh made, highly spoken of by LiberTEAS. i love chai… never had it fresh =0)…. i was intrigued. the brilliant LiberTEAS even included a link for me!
the sampler included an original mix, a chocolate, a mate and a rooiboos. aw! rooiboos…. i wrote a letter. the tea blender, sarah replied promptly: ‘no problem. we can offer you another sample as your fourth.’ perfect!
as asked i made a note during checkout to remind sarah of our conversation and hit the ‘pay now’ button. …. …….. ………. ‘confirm payment’ WHAT???? THIRTY FIVE DOLLARS FOR SHIPPING FROM CALIFORNIA TO BC? um, no. i politely said so.
again i got a very polite and prompt reply from a now concerned sarah. ‘WHAT? it is NOT supposed to be doing that!!!!’ of course it all wound up fine after a bit of fiddling, and i got my rooiboos free sampler with a surprise strainer included which perfectly fits the top of my mug! sarah! thank you so much!
customer service 5/5. on to the chai.
fresh makes all the difference apparently. it makes very good sense of course, but never having had it how could i know? lots of heat from the spice, a well rounded, comforting punch.
i used 7grams for 1.5 cups of water. water brought to a boil and then dropped to a simmer at which point i added the chai and let it roil for a conservative 10 minutes (they recommend anywhere from 5-30 minutes lol). i thought i’d start conservatively!
OMG…. LiberTEAS… i owe you. this is spice cake, this is spicy enough to give me an endophin rush but not so spicy that i have to sacrifice dignity by fanning my tongue. decadent, fresh, no hint of off-the-shelf spices. beautifully balanced. with cream added it reminds me of the spiced cream i make in the summertime with a lot more punch….
i absolutely see why sarah and chico are award winners. if i had more and (arguably) if i were a nicer guy i’d share to prove my point, but i don’t ….. and i’m rather in love so in this instance i’m not feeling abundantly nice! lol.
by FAR the best chai i’ve ever had. i will definitely order more… just have to figure out which one!