This is a review based on ordering from them online. I was going to add a ‘new’ place, just for their online presence… but since they had zero ratings on their physical presence, it seemed like a waste.
I’ve been drinking SerendipiTea Tea for a while now, and I’ve always enjoyed the quality. Until now, all of my orders have been purchasing their tea from Amazon, as it’s all eligible for Prime shipping. But, since you have to order eight ounces at a time for that, we decided to order a box of samples from SerendipiTea’s own website, www.SerendipiTea.com.
The first thing I have to mention… their site has a tendency of loading fairly slowly. This problem has all but been corrected as of late… but just in case, be wary of some slow loading times. A little patience goes a long way.
Once you’ve browsed around and found what you want, the checkout process is fairly standard. They accept paypal, which is always a huge bonus for me.
For better or worse, they have a standard shipping fee of $7.50, regardless of order size. I do really like free shipping, and will tend to buy more if there’s some sort of threshold for free shipping… but alas, that is not the case here. However – I truly think I got what I paid for in my shipping. The product shipped almost immediately, and the order I placed Tuesday evening (well after business hours) was in my mailbox Friday.
The .5 oz samples were HUGE, much closer to a full oz. Plus, they sent me an extra sample in with the order. I actually sent them an email to see if there was some sort of mix up, or that was the normal size of the samples. I receive a very cheerful email the following day from a delightful woman named Linda who said that they always overfill the sample bags as an easy way to spread some happiness. Color me impressed. I’ll definitely be ordering again.
Too long; Didn’t Read?
1) Generous samples
2) Fast Shipping
3) Great Tea
4) Cheerful Service
I put in a sizeable order from these folks due to the combination of their $1.00/oz tea sale, and their 35% off coupon for March being just simply too good of a deal to pass up.
The teas are good, the shipping was fast, and free after $30 worth of purchase (which, at $0.65 an ounce, is A LOT OF TEA). I’m a sucker for free shipping, set a bar and I’ll get there, believe me.
They have a couple stand out selections, such as their Texas iced tea being an amazing example. It’s definitely a tea shop I will purchase from in the future.