I went to this place after reading a review about it. I can’t say enough about it. I met two of the owners and they were very accommodating and helpful. It was Jared who spoke with me the most. He was very knowledgeable and I could see his passion for matcha shine through. He knows tons about it and made recommendations based on what I wanted. He didn’t automatically recommend the most expensive one. Jaga Silk goes beyond providing a service. They provide an experience. I will definitely go back there. There is more than tea there. As a beauty product junkee, I noticed that there are some body products, such as sun screen and lotion with matcha in them. This place is a winner.
This is the first loose tea place I went to. The staff are amazing and very helpful. I was being very high maintenance, because I went crazy and wanted to smell so many teas. The young man waiting on me was actually pulling more tea canisters off their tea wall and helping me check out all the teas. I ended up buying about 7 different teas and I do that every time I go back. Each time, the staff are super friendly and some of them remember me. I was even given a free pouch of tea on my birthday. I think it’s this location of David’s tea that got me addicted to loose tea. The staff always educate me about different kinds of tea. I also like that they have two samples available every day.