I went here yesterday, and have nothing but good things to say about it. Great atmosphere and have everything that is on the website. The staff was extremely knowledgeable and exceedingly kind. They are very pushy about the ‘smelling’ thing, though I find that this shows their confidence in their teas.
For the people who find this unsanitary, they do not use the tea that you smelled to fill up the bags. They have a flap on the lid that flips up and contains a small amount of tea, a sample size for you to smell. If you decide to buy some, then the unscrew the top and fill up your bag from there.
They will also make any tea that they have in stock for you in any way that you want. I had a fresh cup of First Flush Darjeeling that they had to open up a bag for.
It was an extremely good experience, and the only complaint that I might have is that they left the tea bag in the cup. Not that much of an inconvenience, but I would rather wait the amount of time and have them take it out, rather than put guess-work into it.