Sometimes you drink a tea sample, and only have enough to enjoy two cups, and then poof! It’s gone. And months go by, and even a year goes by and you’ve had hundreds of cups of different teas in between, and yet, you still find yourself thinking about this cup. This one that got away.
And then you email the company to see about ordering something similar and is there a way to make the shipping to Canada more affordable, and they reply back that they can offer you a custom black tea package deal and throw in that tea that got away since they can see you’re such a huge fan of it…
And it finally arrives!
And the tins are beautifully packaged and the box smells amazing. There’s no question which tea to try first. And it’s just as good as you remember! Your memory doesn’t fail you. Everything is so amazing!!!
(And I highly, highly recommend ordering from Hugo Teas due to their incredible customer service. I did the entire transaction through Facebook and they were very quick/responsive, as well as adding several dashes of humour.)
Flavors: Wood
Preparation
People who liked this
Comments
Tea companies with great customer service and great teas are the best!
Oh, that’s so awesome! So glad to hear about another company with superlative customer service. :)
Cavocorax, Agreed, Organic Morning’s Journey is excellent and Tyler obviously cares about customer service. Have you also tasted his Full-Steam Black Tea?
This is such a beautiful story. wipes a tear
I haven’t tried it yet, but I bought it! I told him that I was interested in his tea, but couldn’t see hitting the free shipping threshold due go the limited selection of black teas, and he loaded me up with four different ones. :). Maybe I’ll go back for some non-black teas in the future. I’m just so impressed!
That’s cool!
:) I feel really lucky! I’m so happy I facebooked them!
So when you posted pictures of your orders today in the mail thread I had to look. I saw KC, MO and thought man another tea company here in KC I didn’t know about. I am going to have to hunt down where he sells his tea and pick some up. Shang and Hugo in the same city, who would have thought. I am really interested in trying this now.
I haven’t heard of Shang, but I hope you enjoy Hugo!
This is all quite wonderful.
If we still carried Morning’s Journey (aside from the heavily guarded private stock), then we’d post this nice bit of prose on the website—but that would be rather rude for everyone who can’t enjoy it like this.
Thanks for the support.
-Tyler
Awww. I was hoping you wouldn’t mind my review. I can’t wait to dig into the rest!
Tea companies with great customer service and great teas are the best!
Oh, that’s so awesome! So glad to hear about another company with superlative customer service. :)
Cavocorax, Agreed, Organic Morning’s Journey is excellent and Tyler obviously cares about customer service. Have you also tasted his Full-Steam Black Tea?
This is such a beautiful story. wipes a tear
I haven’t tried it yet, but I bought it! I told him that I was interested in his tea, but couldn’t see hitting the free shipping threshold due go the limited selection of black teas, and he loaded me up with four different ones. :). Maybe I’ll go back for some non-black teas in the future. I’m just so impressed!
That’s cool!
:) I feel really lucky! I’m so happy I facebooked them!
So when you posted pictures of your orders today in the mail thread I had to look. I saw KC, MO and thought man another tea company here in KC I didn’t know about. I am going to have to hunt down where he sells his tea and pick some up. Shang and Hugo in the same city, who would have thought. I am really interested in trying this now.
I haven’t heard of Shang, but I hope you enjoy Hugo!
This is all quite wonderful.
If we still carried Morning’s Journey (aside from the heavily guarded private stock), then we’d post this nice bit of prose on the website—but that would be rather rude for everyone who can’t enjoy it like this.
Thanks for the support.
-Tyler
Awww. I was hoping you wouldn’t mind my review. I can’t wait to dig into the rest!