Non-acidic kettle descaler (for Simplex copper kettle)?

You may want to ask Garrett at Mandala Tea about their “Smart Soak” it seems to work wonders. I am not sure of the composition but I haven’t had any bad results with it.

I bought a kettle descaler on Amazon but I am not sure if it is non acidic. I do know an Amazon search will bring some results and one of them may specify non acidic.

Hi! @beslayed. I will check with the man who formulated our Smart Soak and our Water Heater Cleaner to see if it will work well with you kettle. The Smart Soak is for staining but the water heater cleaner is for descaling. I’ll forward your query to him. The guy is a total chemistry and culinary wizard. He’ll know what you need. My best, Garret

Hi Allan… The descaler will work on almost anything. Here at the shop we’ve used it on all our kettles, our Zojirushi water heaters. At home, I use it on all my kettles and also my juicer. Works tea-riffically :) http://shopmandalatea.com/tea-wares/smart-soak-cleaners/water-heater-cleaner-descaler.html

Here is reply from my chem guru: “Nickel coatings are susceptible to strong acids and they should be used with caution. So if the manufacturer says to not use any acid, ok. There really isn’t a good hack outside of the chem lab to demineralize without some acid source. That said, if you consider the chemistry, the hard water build up actually neutralizes the acid as it comes into contact. So something like a room temperature mild water heater cleaner (for sale on your site) on a mineralized nickel surface would be mostly neutralized before it got to interacting with the nickel. Just be cautious with temp, concentration and exposure time and rinse thoroughly when finished cleaning.”

There you have it. Unless you have a chem lab, this would be your best bet. Keep temp low and experiment with amount of cleaner and time. Should be just fine with the organic stuff we have for sale on the link I gave you above. I do hope this info helps you out. Grateful, Garret