Anyone still order from Teavivre

37 Replies

I bought some of their “nonpariel” early spring greens on pre-order last year, Longjing and Huangshan Maofeng, and thought that they were good for the price. Which was about $0.30/g IIRC, not out of line for high-quality imitations of Famous Tea, which is what I assume these were. I also got a packet of Fujian silver needle from them last year, and again it was good bang for the buck. I bought a glass teapot from them: maybe I could have saved a buck or two from AliExpress but it was cheap enough, and well-made, and well-packed for the trip.

I’ve been meaning to try their Anhui red tea.

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Jude said

The teas I’ve sampled from Teavivre are high quality and their customer service is excellent… Feels like a personal transaction with interest in helping you find teas that you will like based on how well you like other teas. Really feels like a love of tea rather than just in it for the $. Highly recommend.

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XIGUABoy said

I bought a few samples from them and they were good. However, when i bought their 100g packs. out of 5 bags, I could not get any flavour out from 4 of them of them even though i followed their recommended steeping parameters. Very disappointed. Will definitely not buy from them again

Jude said

Strange. Which teas did you buy that didn’t have flavor? They have such good customer service, have you let them know about the issue?

TeaVivre said

Hi @XIGUABoy, I’m sorry to hear that our products didn’t meet your expectations at this time. We have every desire to address your needs and will make every effort to assist you in this matter. If possible, would you please let me know more details about the difference between the samples and 100g packs? Such as its taste, fragrance and smell.

We apologize for any inconvenience we may have caused you and please don’t worry, we’ll do our best to solve this problem and provide a better solution about this matter.

We’re sorry again for such a unpleasant issue and I look forward to hearing from you again.

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Helene said

Thanks again for all the replies. I will probably place an order with them before Christmas. Hopefully they will have a sale.

AllanK said

They always have a black Friday sale.

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TeaVivre said

First of all, I’d like to thank you for your continued support and for the confidence that you have placed in us, without which we would not be able to do what we do!

I’ve been in Steepster almost 6 years, and during this time, I met lots of fantasticing tea friends from all over the world. For me, steepster is not only just tea communication platform, but also a way that I can know how my friends are doing, which tea they’re enjoying now and so on. I aways cherish our friendship and feel quite lucky to be here.

Lastly, we appreciate your comments, suggestions and feedbacks on our products and services, because your thoughts are very important to us as these feedbacks will assist us in becoming better at what we do.

Thanks for you all and please feel free to contact us if you have any questions about your teas and orders!

Happy tea drinking!

Warm Regards,

Angel

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