teabento said

Just started our online tea business. Looking forward to feedback

For a long time we had a dream: starting a tea business and turning our hobby into work. Finally we made the first step and launched our new online shop called teabento (https://teabento.com/en/).

We have been working on the project for about 1 year, alongside our daytime jobs and babysitting. We did everything by ourselves, from design, development, import to marketing. It was a hard but exciting time that we really enjoyed.

Our website looks a little bit different than other shops. We hope you like it and would appriciate any feedback.

A short introduction to our shop:
We don’t have a huge product range, but only carefully selected high quality loose leaf tea of different origins. Some of them are sourced directly from small tea farms and some of them from wholesalers who work closely with independent artisan tea producers.
We want tea lovers around the world to be able to enjoy our teas. Therefore we’re providing world wide free shipping on orders over 40€ (47$), and a reasnoal shipping flatrate at 4.90 (5.7$) for orders below the free shipping limit. 3 “free choice” free samples are always included with every order. That means you can choose what you want, just leave a note at check out.
As the name teabento suggests, we also offer some special tea sample collections in our shop. If you intend to taste different teas in small quantity, or if you want to give someone else a gift, our bentos are a good choice for you.

Our plan is to expand the product portfolio continually and offer more rare teas and farm-direct teas. We know it is no easy task to get a brand new shop running, but we’ll try our best to do it step by step, just think positively and do passionately ;)

As a thank you, we are offering a 10% off coupon for all orders till 8.31. Please feel free to use the code: thankyou

PS: All non-EU orders will get VAT cut at check out

12 Replies
tperez said

Welcome! You’re site looks great (though slightly difficult to make you’re way off the home page) and your tea selection looks great as well. It’s obvious that you put a lot of effort into the site and the teas.

Where do you ship from? Somewhere in the EU I assume?

teabento said

Thanks a lot for your feedback and I’m glad that you like the shop.
Yes, as you guess we are based in EU (Germany) but we offer world wide free shipping on orders over 40€ (47$).

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Babble said

Your tea animals are adorable. Kudos for doing something new in the otherwise boring world of “tea imagery”

teabento said

Thanks a lot. The animals were our kids’ idea, so they deserve the kudos.

Yeah you definitely owe the kids some cake for the awesome idea! I’m tempted to buy just based off the animals.

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Teasenz said

Hey, your tea shop is really fun! The design makes me feel quite happy, and the animal style is pretty creative. I can see spend a lot of time on it. I’ve seen some other sites that try to be really different, but I felt that I couldn’t really understand the interface. Yours is pretty easy to use. Congrats, and good luck with your tea journey.

teabento said

Hi, we feel flattered ;) thank you very much.

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Arby said

The tea pictures are adorable, as are the names. I like the idea of a tea bento box to try an assortment of teas. I will probably try some of your oolongs in the future. Will you offer an oolong bento in the future?

teabento said

Hi, I’m so glad that you like the animals and the idea of bentos ;) Actually we do offer an oolong bento called “Blue Mountain” >> https://teabento.com/en/product/blue-mountain/
There are five oolongs à 15g in the box. The teas are of different characteristics and origins. In case that you’d like to replace a tea by another one, you can leave a note at checkout. We are very flexible. Do not forget to use the voucher in the cart, code: thankyou

Arby said

Thank you! I might just decide to make an order in the near future.

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I love the animals for the tea! I also like that you give both western and gong-fu instructions for the tea. When I order tea next your shop is on my list.

teabento said

Thank you Helena! We are happy to be on your list :D

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